What are the responsibilities and job description for the Restaurant Manager position at Hangry Joe's Hot Chicken?
We are looking for an experienced and passionate Restaurant Manager to join our team.
As a Restaurant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience
To be successful as a restaurant manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.
JOB DUTIES:
- Manage and oversee the entire restaurant operation
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Plan and develop the overall restaurant marketing strategy
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop staff
- Hire new employees
- Terminate employees when necessary
- Training and evaluate staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including smallwares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality.
JOB REQUIREMENTS:
- Ideally, 5 years of experience as a Restaurant General Manager or similar role
- Ideally, 5 years of experience customer service management
- Computer literacy
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill s
Complete our short application today!
