Administrative Coordinator, Residential Real Estate - Charlotte, NC

Come Join our Fast Paced, Growing Residential Real Estate Law Firm!

Hankin & Pack PLLC is a diverse team bound together by an entrepreneurial spirit and a passion for excellence. We are more than just attorneys; we are business partners. We are proud to be recognized as one of the top law firms in North Carolina by our clients. Learn more at www.hankinpacklaw.com.

We are currently seeking a detail oriented and highly organized Administrative Coordinator, Residential Real Estate for our Charlotte, NC office. This role is vital to ensure smooth transactions and client satisfaction by managing financial processing, mailings, and critical administrative tasks.

We Are Proud To Offer

• Competitive base salary
• Medical, dental, and vision insurance
• Disability and life insurance
• 401(k) with company match
• Paid Time Off
• Excellent training program
• Great family work environment
• Growth opportunities
  
  

Responsibilities Include

• Earnest Money & Due Diligence Processing - Book and track earnest money and due diligence checks to ensure accuracy and timely processing.
• Check Distribution - Mail checks after closings, ensuring all payments are processed efficiently.
• Bulk Mailing Management - Oversee the firm's bulk mailing process, ensuring timely and accurate distribution of documents.
• Loan Package Handling - Mail completed loan packages to lenders, ensuring compliance with all necessary deadlines and requirements.
• Administrative Support - Assist with general office tasks as needed to support the team and maintain smooth daily operations.
• Wire Verification - Verify wire instructions to ensure accuracy, security, and compliance with fraud prevention protocols.
  
  

Qualifications Include

• High school diploma
• Administrative experience is preferred.
• Must be detail-oriented and organized
• Humble and teachable.
• Strong task management skills with an ability to adapt in a fast-paced, changing environment.
• Customer-centric - the customer always comes first!
• Solution-oriented - excellent problem-solving skills
• Excellent communication skills
• Must have strong computer skills and proficiency and a working knowledge of word processing and spreadsheet programs
  
  

Hankin & Pack Values

• Consistency- Provide the same level of service on every deal. Accurately follow our firm's policies and processes along with the client's Service Level Agreement.
• Communication- Communicate precisely while being helpful, polite, and cheerful. If you see an issue, bring forward a resolution.
• Enjoy the Journey- The path of innovation and progress is often difficult. Enjoy the journey by bringing a positive outlook and lifting others up around you.
• Productivity- Increase profitability by optimizing resources. Be efficient in your day-to-day operations to allow an opportunity for growth.
• Accountability- Take pride and ownership in your work, even if you are helping others. We are all personally accountable for delivering on our commitments.
• Servant Mentality- Provide superior customer service internally and externally. Treat everyone with the utmost respect and remember the individuals in our "files" are people too!
• Teachability - Maintain a posture of humility with a desire to learn. Don't let the way you've always done something keep you from adapting to a new way.
• Tenacity - Stick with it. Work hard. Persevere until the challenge is solved.
  
  

We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!