Job Title: Production System Assistant
Department: IT Team
Shift: Core business hours are Monday-Friday, 8AM-5PM
Direct Report: IT Senior Manager
Type: Full-time; Exempt

About the Production System Assistant position

We are looking for a skilled Production System Assistant who will be responsible for performing supportive duties in assisting in the delivery of 24/7 site application and technical support for related Production Systems in our Clarksville TN Plant. You should have advanced technical and organizational skills, a proven professional experience and a detailed knowledge of industry’s best practice processes.

System Assistant responsibilities are:

• Provide support for an integrated manufacturing execution platform, assure reliable 24/7 operation of integrated manufacturing system
• Installation, configuration, and support of MES application
• Ensures continual integrity and stability of MES system through strong governance and best practices
• Provide support for trouble shooting in HMWS system, assure reliable 24/7 operation of HMWS
• Provide support for trouble shooting in WQRS system, assure reliable 24/7 operation of WQRS
• Develop Standards and Guidelines
• Hardware/Software management, maintenance and trouble shooting
• Develops and maintains MES systems documentation
• Perform system configuration changes as well as hardware & software repairs and upgrades
• Manage ongoing support requests of MES, HMWS & WQRS
• Learn new technologies and other functions as required
• Work directly with cross functional teams on enhancements
• Assist with the evaluation of employee suggestions and implementation of approved ideas
• Manage expense budget monthly
• Any additional tasks assigned by the IT Management as needed
• Communicate with global headquarters regarding changes and specifications
• Perform other duties as assigned by management

System Assistant requirements are:

Education & Experience:

• (Required) Bachelor’s degree or equivalent combination of education and experience
• (Preferred) Information Technology or Management Science major or advanced degree in a related field
• (Required) Excellent command of written and spoken English and Korean language

Physical Demands:

• Must be able to frequently move about the manufacturing plant campus, general office environments, production areas, and occasionally ascend/descend stairs
• Must be able to remain in a stationary position 50% of the time
• Must be able to operate a computer and other office productivity machinery
• Must be able to position self to file documents including the top and bottom drawers of file cabinets
• Must be able to occasionally move office equipment and supplies weighing up to 25 pounds

Benefits:

• 401(k), 401(k) matching
• Health insurance, dental insurance, vision insurance, life insurance
• Paid Time Off
• Paid Holidays

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.