Service Drive Valet Hanover Toyota

Toyota Service Drive Valet

Hanover Auto Team

Job Description

POSITION TITLE: Service Drive ValetDEPARTMENT: Service

REPORTSTO: Service Manager

FLSA STATUS: Non-Exempt

Hanover Auto Team has been under the same family ownership for over 34 years. Our motto is “Making it Fun Again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas. We are always seeking enthusiastic, qualified individuals to join our growing team.

PURPOSE:

The mission of the Service Drive Valet is to maximize customer satisfaction by maintaining efficient traffic flow through the service lane, and maintaining the cleanliness of the lane.

Provide a “Positive” first and last impression for our guest.

WHAT WE OFFER:

• Great corporate culture and team environment-we value you!
• Affordable health, vision, and dental insurance
• Option for Company Paid Health Insurance
• Company paid life insurance
• Competitive compensation and bonus program
• Paid training
• 401(k) plan with generous matching/profit sharing
• Generous Paid Time Off and Paid Holidays
• Flexible schedule options, no late nights, rotating Saturdays, closed Sundays
• Corporate YMCA Discount
• Employee Incentive Programs (vehicle service and purchases)
• Employee Assistance Program
• Opportunity for Advancement and Articulated Career Path

ESSENTIAL DUTIES:

· Greet customer in a polite and friendly manner.

· Assist guests with their inquiries.

· Prepare cars for service with protective materials(e.g. floor mats and seat covers)

· Remove cars ready to park from service lane, and lock the car after parking it.

· Return keys to service advisor.

· Respond promptly to cashier’s request for customer key pick-up.

· Remove all protective material from vehicles in the drive-out lane after pulling them up for customer pickup.

· Respond promptly to calls from service advisors and others.

· Help ensure the service lane, customer lounge and restrooms are inspected regularly

for neatness and cleanliness.

· Be aware of employee and customer safety in the service lane.

OTHER DUTIES:

· Assist with opening and/or closing of the service lane by unlocking or locking all doors.

· Assist the service manager, service advisors and other dealership personnel as requested.

· Operate shuttle service as needed, picking up or dropping off customers as directed by the service manager.

· Other duties as assigned.

Physical requirements of the position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Valet is frequently required to use hands to finger, handle, feel or operate objects, or controls; and reach with hands and arms. The employee is frequently required to walk, sit and talk or hear. The employee must occasionally lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

revised: 01.2025

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Overtime pay

Schedule:

• 8 hour shift
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Work Location: In person