What are the responsibilities and job description for the Restaurant Server position at Hanover Smokehouse?
We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract guests. Compensation includes hourly rate plus tips.
Duties/Responsibilities (included but not limited to the following):
- Prepare restaurant tables
- Take and serve orders
- Have a strong knowledge of all menu items and prices
- Present restaurant menus and help guests select food/beverages
- Upsell guests on food or drink items when appropriate
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- Process payments and shift end cash out procedure
- Perform general cleaning duties throughout shift and at closing
Skills/Qualifications:
- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties and using P.O.S. systems
- Physical ability and stamina to carry heavy trays and stand for long hours
- Comfortable upselling drinks and menu items
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- Must be able to read and write English
- Must be able to hear well in an environment with loud background noise
Health & Safety Precautions:
At TGI Fridays we strive to operate a safe and sanitary environment for both staff and guests alike, therefore all team members must abide by company mandated health guidelines, protocols and requirements.
Additional information:
Signing Bonus
Tips
Benefits (*only full-time employees, waiting period may apply)
- Health Insurance
- Vision Insurance
- Paid time off
- 401K
- 401K matching
