What are the responsibilities and job description for the Account Manager position at Hansell Tierney?

Account Manager

Since 2001, Hansell Tierney has been a trusted partner to distinguished Northwest companies, specializing in contract, consulting, and direct-hire recruiting for technology and professional needs.

We are seeking an experienced, strategic-minded Account Manager who can drive new business growth, cultivate high-value client relationships, and enhance our market presence. Previous experience in full-cycle sales, business development, and / or recruiting within the professional staffing industry is required.

This role is an exceptional opportunity for a talented sales professional ready to take their career to the next level and contribute to long-term growth with one of the Northwest's premier recruiting firms.

Core Responsibilities

Strategic Client Engagement : Cultivate existing relationships with senior-level decision-makers at Hansell Tierney's distinguished clients. Gain an in-depth understanding of each client's business objectives and hiring needs, positioning Hansell Tierney as their trusted talent partner.
Lead Full Business Development Cycle : Manage all stages of business development, including prospecting, engagement, presentations, proposal development, and contract negotiations. Ensure the highest standards in client interaction, relationship management, and service delivery.
Drive Market Expansion : Proactively identify market opportunities and trends to expand Hansell Tierney's reach and build a robust pipeline of new clients, targeting growth within high-potential sectors.
Collaborate for Optimal Results : Work closely with recruitment and operations teams to deliver seamless client and candidate experiences. Actively contribute to team strategy discussions to ensure alignment on priorities and client needs.
Consultative Selling : Effectively communicate the strategic benefits and value of Hansell Tierney's recruiting and staffing solutions, adapting presentations to address unique client challenges and opportunities.
Relationship Management & Client Retention : Act as a primary contact for clients, ensuring ongoing client satisfaction and issue resolution. Build loyalty and long-term partnerships through consistent engagement and quality delivery.
Data-Driven Decision Making : Leverage Hansell Tierney's CRM and proprietary tools to maintain accurate records, track KPIs, and generate actionable insights to improve client outcomes and forecast market trends.

Desired Qualifications and Skills

Experience : 4 years in business development within staffing / recruiting or professional services, with a successful track record in high-impact sales roles.

Strategic Thinking : Proven ability to develop and execute sales strategies that align with market dynamics and drive sustainable revenue growth.

Business Acumen : Deep understanding of the local business landscape and client decision-making processes. Ability to position Hansell Tierney as a strategic partner through a consultative approach.

Communication & Influence : Exceptional verbal and written communication skills, with the ability to engage and influence senior-level executives and decision-makers.

Motivated Self-Starter : Demonstrated drive for results, with a proactive and adaptable approach to achieving and exceeding goals.

Team-Oriented : Strong collaboration skills, with the ability to work effectively across internal teams to enhance service offerings and client satisfaction.

Location and Compensation

Location : Mercer Island, WA - Hybrid work environment with an in-office expectation early in the role to adjust to our culture and way of working.

Compensation : Base salary plus uncapped commissions. On-target earnings for this role are projected at $100,000 - $200,000 per year, depending on experience.

Benefits

Hansell Tierney offers a comprehensive benefits package including multiple insurance plans, a 401K with matching, generous PTO, paid holidays, and the opportunity to work within a team that values quality and integrity.

About Hansell Tierney

Hansell Tierney is the leading staffing and recruiting firm in the Pacific Northwest. Established in 2001, we are a woman-owned firm known for our commitment to doing things the right way, not just the easy way. We pride ourselves on our deep market expertise and dedication to personalized service, helping Northwest organizations connect with top talent in a professional and discreet manner. We value inclusion, diversity, and accountability, ensuring every relationship we build is guided by our core principles.

This Organization Participates in E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Salary : $100,000 - $200,000

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