What are the responsibilities and job description for the Dispatcher position at Hansen & Adkins Auto Transport?
With nearly three decades of continuous growth and no signs of slowing down, Hansen & Adkins Auto Transport, Inc. (“H&A”) is dedicated to providing high-quality, cost-effective vehicle transportation and related services; with a strong commitment to safety, customer success, innovation, and reliability. Founded in 1994 by industry veterans Steve Hansen and Louie Adkins, the Company has grown from just 3 haulers to over 1,000 haulers, earning numerous industry awards along the way. H&A is currently serving 16 major auto manufacturers nationwide and in Canada.
We appreciate our employees, and we offer a great and comprehensive benefit package with competitive wages:
- 401K Retirement Plan, with a company match of 25% of employee’s contribution
- Company Paid Medical Insurance
- Company Paid Dental Insurance
- Vision Insurance available
- Company Paid Life Insurance
- Company paid vacation/sick time
- FSA
- EAP Program
The Dispatcher will support all aspects of the operations and ensure maximum utilization of driver manpower and equipment to ensure customers’ goals are met and efficiencies are maximized on a daily basis. The individual in this position should be personable, a problem solver, reliable, and ethical. In addition, this individual should be punctual, professional and possess excellent communications and people skills.
Responsibilities:
- Review vehicle inventory on a daily basis and manage:
- Accurate inventory levels & Reconciliations
- Ensure company culture is reinforced and that all safety procedures and company policies are strictly enforced.
- Coach and encourage drivers to maximize his/her success as car haulers.
- Ensure administrative duties are completed timely, i.e., HOS Logs, DVIRs & CDRs
- Assist with auto dealer inquiries, customer inquiries, answer phones, etc., as needed to ensure dispatch operation runs smoothly.
- Provide accurate reporting of daily shipping details to all levels of customer and internal management. Complete injury, accident and cargo damage reports when required, to ensure timely notification to all upper management, insurance carriers, and customers.
Qualifications:
- 2 year of Dispatching experience
- 2 years of experience in Commercial Transportation Operations
- TMW/Magnus experience a plus Knowledge of DOT rules and regulations preferred.
- Must be proficient with computer programs such as Excel, Word, and Microsoft Office.
Hansen & Adkins Auto Transport is an equal opportunity employer and does not discriminate on the basis of race, color, gender, pregnancy, reproductive health decision making, sexual orientation, gender identity, expression, religion, marital status, age, national origin or ancestry, physical or mental disability, genetic information, veteran status, parental status, or any other consideration made unlawful by applicable federal, state or local laws.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
