What are the responsibilities and job description for the Auction Specialist position at Hansen Auction Group?
Auction Specialist
Position Overview: An Auction Specialist is responsible for assisting offices and managers with auction related tasks for on and off site auctions.
Reports To:
Office Manager
Operations Tasks, Duties and Responsibilities
- Help with the Hansen Auction Group location email in directing inquiries to the appropriate office location or assisting customers with getting their general questions answered
- Answer, screen, and forward incoming phone calls to the respective parties with the highest level of professionalism representing the company
- Setting up auctions in software
- Assist in on or off site cataloging or cashiering for any office related auctions when assigned
- Assist with typing write ups for all on site auctions
- Assist manager with auction operations, accuracy, and courtesy call document
- Responsible for handling all forms of payment for auction invoices and balancing cash drawer
- Responsible for keeping the A&D log updated and up to ATF standards for our FFL License
- Perform other clerical receptionist duties such as scanning, filing, photocopying, transcribing, splitting pictures, auction accuracy, and assisting with haul backs on transfer sheet, etc.
- Closing auctions
- All other duties/responsibilities as assigned
Knowledge, Skills, and Abilities
- High attention to detail
- Ability to solve any problems that occur quickly
- Strong communication skills
- Ability to follow directions
Requirements and Qualifications
- High school diploma
- Previous customer service position preferred
- Previous cash handling experience required
Key Outcomes
- Basic mathematical skills for handling cash
- Have strong time management
- Keep customers and sellers satisfied
- Achieve company's goals
- Growth, development, and leadership within the position
Work Location: Office and travel offsite to auctions if needed
