Demo

Client Advocate II

Hansen Talent Group
Columbia, SC Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Hansen Talent Group is hiring a Client Advocate II to work with a large enterprise in Columbia, SC. This is a hybrid opportunity requiring 2-3 days / week onsite.

What you'll do :

  • Establish, build, and maintain sustainable customer relationships.
  • Ensure effective client communication, focus, and control of priorities at strategic, tactical, and operational levels.
  • Collaborate with clients to identify opportunities for innovation, cost reduction, improved efficiencies, and business challenges.
  • Act as a liaison between I / S and customers for assigned business units.
  • Ensure the design and integration of system, software, and hardware solutions support business growth through effective technology use.

Requirements and Qualifications :

  • Strong verbal and written communication skills with an assertive yet customer-focused approach.
  • Solid understanding of information systems, business processes, and key success factors for the business unit and organization.
  • Knowledge of the company's business practices, direction, and technological trends relevant to business solutions.
  • Experience in business analysis and collaborating with IT on system development and implementation.
  • Proven strategic thinking abilities with strengths in client management, relationship building, and resource management across multiple projects.
  • Experience working on multidiscipline, high-performance teams.
  • Skilled in negotiating terms, preparing formal presentations, and resolving conflicts effectively.
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