What are the responsibilities and job description for the Cashier position at Hansens IGA?
Job Summary:
Maintain Hansen IGA's “hometown proud” image by providing excellent customer service while accurately completing transactions on a register and bagging customers groceries correctly. Responsible for service counter functions such as lottery, cigarettes and movies. Responsible for stocking and cleaning.
Supervision:
Reports directly to shift manager, assistant manager or store manager.
Qualifications:
- 18 years of age or older (preferred)
- Must be accurate and detail-oriented
- Able to lift 20 pounds regularly and 30 pounds occasionally
- Positive, friendly and team oriented
- Able to multitask and work in fast paced environment
- Stand for the extent of a shift
Essential Job Functions:
- Provide excellent customer service by being friendly, courteous and greeting customers
- Help customers find merchandise and answer customer’s questions
- Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer’s form of payment
- Follow procedures regarding the sale or alcohol and cigarettes
- Handle grocery items properly and use correct methods of bagging
- Provide excellent customer service by being friendly, courteous and greeting customers
- Help customers find merchandise and answer customer’s questions
- Accurately total customers merchandise at checkout and, using a cash register, complete transaction by accepting customer’s form of payment
- Handle grocery items properly and use correct methods of bagging
- Handle customer concerns and complaints
- Complete any additional duties as they are assigned
- Use proper phone etiquette when using the intercom
- Use proper phone etiquette when answering the phone and using the intercom
- Stock and face shelves when needed
- Clean counter and register area as needed. Including but not limited to: sweep, dust, clean belts/lane, etc.
- Complete any additional duties as they are assigned
