What are the responsibilities and job description for the Front End Manager Assistant position at Hansens IGA?
FRONT END MANAGER Assistant
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Position Purpose:
Manage Front End team members and daily operations. Balance the store's financial books and cash drawers. Represent our store's image in a positive manner by providing our customers with helpful, courteous service.
Qualifications/Skills:
· Must be detail-oriented and be able to perform work accurately.
· Honest, team-oriented person who has a good work ethic and productive nature.
· Must know how to use a ten-key calculator.
· Some computer knowledge is required.
· Ability to protect and secure confidential information.
Education:
High school diploma/GED is required.
Some college or two years work experience in retail.
Experience:
At least one year of working knowledge of bookkeeping or accounting experience.
Specific Duties and Responsibilities:
· Interaction with customers will be friendly, courteous, positive and enthusiastic.
· Deal with customer concerns and/or complaints.
· Directs and enforces company policies to all team members.
· Make decisions regarding store policies and functions.
· Delegates responsibilities to team members to make sure they stay busy.
· Train new team members.
· Responsible for courtesy counter duties.
· Directs or shows customers where items are in the store.
· Closes and/or opens store.
· Follows the Courtesy Routine when checking out customers.
· Responsible for the accuracy of money that is given as change and taken as payment.
· Follows check cashing policies.
· Follows the company’s sale of alcohol and cigarette policy.
· Stays productive while punched in.
· Must know all functions of all store departments; including but not limited to: deli, meat, produce, dairy, and bakery.
· Will perform other duties when needed, included but not limited to: cashiering, stock, rotate and face merchandise, bag groceries, clean the store, etc.
· Administration and filing of account receivables.
· Maintain daily financial records.
· Prepare the daily bank deposit.
· Daily count and balance of cash drawers.
· Trouble shoot and research balance problems.
· Prepare required reports as directed by the corporate office.
· Administer bad check requirements.
· Make sure an adequate amount of money is on hand for store use.
· Perform general office duties: answering phone, copying, faxing, etc.
· Clean store areas when needed.
· Other duties as they are assigned.
Other duties as they are assigned
· Administration and filing of account receivables.
· Maintain daily financial records.
· Prepare the daily bank deposit.
· Daily count and balance of cash drawers.
· Trouble shoot and research balance problems.
· Prepare required reports as directed by the corporate office.
· Administer bad check requirements.
· Make sure an adequate amount of money is on hand for store use.
· Perform general office duties: answering phone, copying, faxing, etc.
· Interaction with customers will be friendly, courteous, positive and enthusiastic.
· Clean store areas when needed.
· May perform duties as cashier, stocking or bagging when needed.
· Other duties as they are assigned.
Physical Requirements:
· Lift up to 50 pounds.
· Be able to stand for long periods of time.