Manager in Training

Store Manager in Training

Job description

Hansen’s IGA Markets is a rapidly growing organization looking to hire team members who thrive in a customer-oriented, fast-paced environment. We are looking for candidates to train in various Hansen’s IGA Market locations in Wisconsin. We are a family-owned business with the goal of offering our customers a great grocery shopping experience. Hansen’s IGA Markets currently has 14 store locations in Wisconsin – Elkhorn, East Troy, Black River Falls, Washburn, Sparta, Prairie du Sac, Neillsville, Mondovi, Stanley, West Salem, Westby, Elroy, Bangor and Cashton - with a focus on continued growth. We offer many career opportunities with great benefits and possibilities for growth and advancement. 

As a Store Manager in Training, you’ll train in all aspects of successfully running a store in preparation for running your own store. You’ll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the team.

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation.

• Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer
• Understands the company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Handles customer concerns and ensures an appropriate resolution
• Ensures proper store signage is always maintained, as well as the quality and freshness products
• Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
• Identify training and development opportunities that will assist direct reports in achieving enhanced performance
• Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position
• Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued
• Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
• Oversees product merchandising and maintains proper stock levels through appropriate product ordering
• Conducts store inventory counts
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned

Physical Demands:

• Ability to stock merchandise from store receiving to shelving; ability to place products, weighing up to 50 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Must be able to perform duties with or without reasonable accommodation.

Job Qualifications:

• You must be 18 years of age or older
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages

Education and Experience:

• High School Diploma or Equivalent
• A minimum of 2 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• Prior management experience preferred

Travel:

• Full-Time Store Manager Trainees will often train at multiple locations and must have flexibility to travel within divisional requirements

Hansen’s IGA Markets offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Discount Program
• Opportunities for advancement
• Health, Dental & Vision Insurance
• Paid time off

Hansen’s IGA Market is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, veteran’s status, disability, genetic information or any other legally protected status.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Hansen’s IGA Market is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.