What are the responsibilities and job description for the Specialist, Port Services - Houston, TX position at Hapag-Lloyd?
JOB SUMMARY
The purpose of this position is to drive terminal performance, contribute to the continuous improvements and cost savings by defining and implementing measures and actions to that effect. Ensure that a chosen and contracted supplier performs according to their commitments. Communicate directly with terminal management to define and apply corrective actions immediately and ensure timely feedback of outcome and lessons learned to Regional Operations Management.
JOB RESPONSIBILITIES
- In coordination with Network Execution liaises with the terminal operator to ensure the most optimal berthing lineup for incoming vessels and proactively monitor ETA and ETC progress.
- Coordinates timely dispatch of vessels with the terminal and Network Execution and ensures accuracy and timeliness of updates to ensure the Terminal has the latest most up-to-date information.
- Place and adjust labor orders in coordination with terminal and stowage planner
- In coordination with Regional Marine Operations colleagues create/maintain a master-berthing plan with ideal vessel placement positions considering forecasted volume, crane intensity, expected rates of production, and yard utilization
- Optimize the berth plan to secure the transshipment connection and maximize vessel utilization as per the plan defined by Cargo Control and transshipment teams
- Monitors congestions & contingencies (Weather/ Strikes/ Accident), predict the impact and pro-actively work with Network Execution for recovery.
- In coordination with Network Execution ensures minimum waiting time outside for incoming vessels
- Conducts post-port call reviews of vessel calls to assess and address areas of improvement
- Identifies opportunities for cost reduction and cost control.
- Liaises with Regional and local procurement identifying new opportunities for costs optimizations and supports contract negotiations with vendors, evaluating that all established requirements are met.
- Identifies and suggests continuous improvement possibilities
- Monitors terminal operations to ensure work is flowing in accordance with defined processes.
- In coordination with Area Marine Ops Manager / Coordinator, ensures Cut&Run operations are executed as planned where advised by Network Execution
- Uses Port chain Connect for aligning berth windows with those Terminals that are connected.
- Responsible for timely maintenance of Terminal information in Ankeri for locations within scope.
- Monitor TDR / TPFREP data quality check (for operational performance perspective)
- Uses QlikSense to analyze performance deviations based on defined KPI’s.
- Monitor and update external and internal systems (Weekly Berthing Situation Report
- Represent the company within the port community, maintaining positive relationships with port authorities, pilot stations, and other relevant entities.
- Supports and promotes new business processes for smoother workflows.
- Is at the heart of helping to solve all Terminal/vessel related issues
QUALIFICATIONS
- Bachelor’s degree in marine studies, logistics, supply chain management, or a related field, or experience as a Nautical Officer.
- Proven experience in port and terminal management, with a focus on berth planning, port operations, and hub management.
- Strong knowledge of port operations, vessel scheduling, and terminal activities.
- Strategic mindset and the ability to develop and implement effective plans and initiatives.
- Strong analytical and problem-solving abilities to drive operational improvements.
- Excellent communication and negotiation skills, with the ability to build relationships with key stakeholders.
- Knowledge of relevant regulations and industry standards in port and terminal operations.
- Familiarity with port and terminal management software and tools.
- Advanced PC knowledge (Microsoft Office, QlikSense)