What are the responsibilities and job description for the Medical Receptionist/Customer Service position at HAPPI Health?
Overview
We are seeking a dedicated and organized Medical Customer Service Specialists to join our healthcare team. The ideal candidate will play a crucial role in ensuring smooth operations at our facility by providing excellent customer service and managing patient interactions efficiently. This position requires a friendly demeanor, attention to detail, and the ability to handle various administrative tasks within a fast-paced environment.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression of the practice.
- Manage patient check-in and check-out processes, including scheduling appointments and confirming patient information.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Utilize electronic health record systems such as Athena nor efficient data management.
- Perform 10 key typing for data entry tasks, ensuring accuracy in patient information.
- File and organize medical records, ensuring easy retrieval when needed
- Address patient inquiries regarding services, procedures, and office policies.
Experience
- Previous experience in a medical office setting is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Familiarity with medical coding practices and terminology is advantageous.
- Proficiency in using electronic health record systems; experience with Athena is a plus.
- Ability to handle multiple tasks efficiently while maintaining attention to detail.
- Knowledge of medical records management and filing systems is essential.
Join our team and contribute to providing exceptional care for our patients while enjoying a supportive work environment!
Job Type: Full-time
Pay: $13.97 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Primary Care
- Urgent Care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $14 - $18
