Home Care Office Coordinator

Happier at Home is the perfect solution for anyone who needs support no matter where they call home. We are dedicated to improving the lives of our clients by providing compassionate, one-on-one care in the comfort of their homes. The Office Coordinator works with the Business Manager to ensure the operation runs efficiently so we can effectively manage, support, and grow our clientele and our staff.

Role

The Office Coordinator role is essential for successful operations, management, and growth. There are a few must-haves for the right applicant:

• Self-driven. This individual must work with a sense of urgency and thrive on self-accomplishment.
• Strong organizational skills. Such skills include managing numerous schedules, information systems, people, tasks, and projects.
• Excellent communication skills. This includes verbal, written, and listening.
• Problem solving abilities.
• Passion. A caring person who can demonstrate empathy and has a passion for our services.
  
  

Key Responsibilities

• Answer phones and solve issues or provide information as requested.
• Communicate with field staff regarding schedules and pertinent client information.
• Monitor daily caregiver schedules and address staffing needs.
• Maintain timekeeping records in the scheduling system.
• Screen potential caregiver applicants.
• Onboarding new caregivers.
• Client/family communication.
• Develop and maintain learning management system for caregivers.
• Assist with filing and other administrative tasks as assigned.
• Other responsibilities as requested by Business Manager or Owner.
  
  

This is a full-time on-site position. Some on-call is required for after-hours emergencies. Benefits include PTO and 401k, competitive salary and bonus potential.

Our goal at Happier At Home of Central Iowa is not only to be the in-home care provider of choice, but also the in-home care employer of choice. If you feel we could be right for each other, please apply!