What are the responsibilities and job description for the Business Support Manager position at Happier At Home?
Business Support Manager for In-Home Care Company
Happier At Home of Central Iowa is looking for a Business Support Manager to join our fast-growing company.
The Business Support Manager will assist in acquiring and retaining long-term satisfied clients and quality employees. If you have a background or skills in healthcare sales, lead generation, marketing, and new business development, and are looking for an opportunity to improve the quality of lives of our clients and their families, we want to connect with you!
The Business Support Manager will assist in acquiring and retaining long-term satisfied clients and quality employees. If you have a background or skills in healthcare sales, lead generation, marketing, and new business development, and are looking for an opportunity to improve the quality of lives of our clients and their families, we want to connect with you!
The right candidate will excel in building strong relationships, developing referral sources, closing sales, providing exceptional customer service, and supporting our presence in the community.
The primary responsibilities of the Business Support Manager:
The primary responsibilities of the Business Support Manager:
- Create and implement marketing strategies to generate new client leads and help manage client relationships to ensure continued satisfaction and service retention.
- Establish and grow relationships with healthcare providers, referral sources, senior living communities, and other key stakeholders to drive client referrals and grow market share.
- Actively support Happier At Home’s representation at local events, seminars, and senior-focused organizations to elevate our brand and promote our services.
- Keep abreast of local market trends, competition, and client needs to adjust marketing strategies, optimize outreach efforts, and identify new business opportunities.
- Develop and execute marketing campaigns such as digital marketing, email marketing, social media, and print materials to enhance Happier At Home’s visibility in the community.
- Onboard new clients and maintain client satisfaction.
Attributes of the ideal Happier At Home Business Support Manager:
- Sales, marketing, or business development experience, preferably within a healthcare or home care environment.
- Demonstrated success in supporting business growth, generating referrals, and assisting with long-term relationship management.
- Ability to develop and execute sales and marketing plans.
- Excellent communication, organization, and time management skills.
- Proficiency in CRM systems and Microsoft Office (Excel, Word, PowerPoint).
- Self-motivated and passionate about growing a business and delivering quality care services.
- Ability to work as part of a team.
Happier At Home is a family-owned business. We are committed to quality care, superior customer service, and being the employer of choice in our market. If this position is appealing, we encourage you to apply by emailing your resume to: leslieh@happierathome.com.
