What are the responsibilities and job description for the Director of Hospital Health Partnerships position at Happiest Baby, Inc.?
Our Mission:
At Happiest Baby, we're on a mission to help parents raise healthy, happy children and save lives. We're the creators of SNOO, the world’s first smart sleeper and the safest baby bed ever made, proven to add 1-2 hours of sleep per night. With a legacy of developing landmark products, content, and services, our work is recognized and exhibited in some of the world's top art museums, including the SF MOMA and the London Design Museum. Under the leadership of our CEO, Dr. Harvey Karp, a renowned pediatrician, and author of the best-seller, “Happiest Baby on the Block," we're a mission-driven company looking to expand our team with passionate, dedicated individuals.
Your Role:
These updates will include metrics such as the number of hospitals using SNOO, utilization data, and clinical settings where SNOO is being implemented.
In addition to growing the hospital network, the Director will maintain a pulse on the existing hospital cohort to ensure satisfaction, identify commercial opportunities, and drive optimal utilization of SNOO. This role combines strategic vision, operational execution, and relationship management to expand SNOO’s impact on clinical care and hospital efficiency.
Responsibilities:
- Strategic Growth and Partnerships:
- Establish, nurture, and expand strategic relationships with hospitals and GPOs, focusing on NICU and maternity care settings.
- Drive adoption of SNOO within hospitals, identifying new opportunities for implementation and expanding usage in clinical settings.
- Develop and execute creative strategies for customer acquisition, engagement, and retention.
- Relationship and Cohort Management:
- Track and manage the status of all hospital relationships.
- Provide regular updates to Happiest Baby leadership on the hospital cohort, including:
- The number of hospitals using SNOO.
- How hospitals are utilizing SNOO.
- The clinical settings in which SNOO is being implemented.
- Monitor satisfaction within the existing cohort to identify opportunities for improved engagement and growth.
- Sales and Communication Excellence:
- Deliver compelling, persuasive presentations to hospital administrators, clinicians, and other stakeholders.
- Represent Happiest Baby at hospital visits, conferences, trade shows, and other live events to generate leads and promote SNOO’s benefits.
- Serve as the primary advocate for Happiest Baby’s vision of integrating innovative technology into clinical care.
- Build, manage and nurture a hospital sales team.
- Operational and Cross-Functional Collaboration:
- Partner with internal teams (e.g., marketing, operations, research, legal) to align strategies and optimize outcomes.
- Utilize CRM tools (e.g., HubSpot) to manage pipelines, track progress, and provide insights to leadership.
- Ensure the effective implementation of SNOO in hospitals, maintaining a focus on utilization and impact.
- Masters in Hospital Administration (preferred) or relevant healthcare background.
- RN or clinical background preferred, particularly in maternity or neonatal care settings.
- Experience in sales, business development, or partnerships, ideally within healthcare or hospital systems.
- Knowledge of hospital supply chain processes and experience with GPOs is highly desirable.
- Proven ability to build and maintain strong relationships with hospital stakeholders.
- Strong analytical and communication skills to track metrics and present updates.
- Self-motivated and comfortable working independently in a remote environment.
- Proficiency in CRM tools (e.g., HubSpot) and outreach platforms.
- Opportunity to lead a mission-driven initiative impacting families and healthcare providers nationwide.
- Collaborative and innovative work environment.
- Competitive compensation package, including benefits.
- Flexible remote work arrangements.
Salary : $150,000 - $200,000
