What are the responsibilities and job description for the Server/Front of House position at Happy Autumn Vietnamese Restaurant?
Overview
We have 2 shifts
Morning: 8am to 3pm
Evening: 5pm to 9pm
We are seeking enthusiastic and dedicated Front of House Staff to join our team in providing exceptional service to our guests. As a vital part of our restaurant, you will be responsible for creating a welcoming atmosphere and ensuring that each guest has a memorable dining experience. This role requires strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Greet and seat guests promptly upon arrival, ensuring a warm welcome.
- Manage reservations using OpenTable and assist with walk-in guests.
- Take food and drink orders accurately and efficiently using POS systems.
- Handle cash transactions and ensure accurate cash handling practices.
- Maintain cleanliness and sanitation of the dining area, including bussing tables promptly after guests leave.
- Provide menu recommendations and answer any questions regarding food and beverage offerings.
- Collaborate with kitchen staff to ensure timely service and guest satisfaction.
- Address guest concerns or complaints professionally and promptly to enhance their experience.
Experience
- Previous experience in the food industry or restaurant setting is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Basic math skills for handling transactions accurately.
- Time management skills to prioritize tasks during busy shifts.
- Familiarity with POS systems is a plus; training will be provided for those unfamiliar.
- A commitment to maintaining high standards of cleanliness and sanitation in accordance with health regulations.
Join our team today and be part of an exciting environment where your contributions make a difference!
Job Type: Part-time
Pay: $16.66 - $25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $17 - $25