Greeter (Manhattan based dog daycare)

Greeter (NYC based dog daycare)

We are a beloved and thriving dog daycare business in New York City with five locations (and growing) and are seeking an experienced greeter.

• A disciplined and professional organization founded, owned, and run by a husband-and-wife team – both MIT graduates, one a former global media executive (Google, Bloomberg, Financial Times), the other a former “Big Law” lawyer.
• Our core value is in our name Happy Dogs – we’re here to make dogs happy by playing together in a safe pack environment. That drives everything we do. (Including when we need to say “no” to customers for the sake of the well-being of the dogs in our care.)
• We’re growing fast – and looking for seasoned professionals to grow with us!

The role:

• Must be located in New York City and available to work at our Manhattan location - https://happydogsnyc.com/stuyvesant-town/location/
• Role will have regular pop-in visits to our Manhattan location to visit with members and be the face of the company.
• 10-30 hours per week, semi-flexible schedule Monday through Sunday with paid and unpaid time off
• Must be available in the weekday afternoons from around 4:00pm to 7:00pm Eastern time (flexible) to visit doggy daycare locations
• Must be available some weekends for special events

Responsibilities:

• Be a warm, friendly face for our members.
• Stay aware of frequent visitors, regulars, and new pups. Communicate with our onsite pack handling staff to understand how the dogs did that day.
• Spend some time in the dog run to get to know the dogs.
• Learn our standard operating procedures (hours, holidays, etc.) to answer quick member questions or “take a message” for our member support team to respond.
• Keep a greeters log throughout the day and pass on any questions, concerns, etc. to our member services team.

The ideal candidate:

• You love dogs!!! Like all of us here :-)
• You are outgoing, love talking with people, and building lasting relationships.
• You are highly detail-oriented – facts matter, details matter, getting things right matters
• You hope to learn and grow over time – and to be long term with a good company that will invest in you for the long term
• Highschool (juniors and seniors) and college students encouraged to apply.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 10 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 4 hour shift
• Afternoon shift

Supplemental pay types:

• Tips

Work setting:

• In-person

Application Question(s):

• How do you make a customer feel welcome?
• How do you make a customer feel valued during an interaction?
• Are you an introvert or extrovert?
• Please record and send a 30-60 second video discussing 1) why you're interested in being a Greeter with Happy Dogs and 2) why you believe you are the ideal candidate to jobs@happydogsnyc.com in order to be considered.

Work Location: In person

Salary : $16 - $18