Benefits :
- Team Trainings
- 401(k)
- Bonus based on performance
- Company parties
- Health insurance
- Paid time off
- Vision insurance
About the Role :
We’re on the lookout for a bubbly, upbeat Audiology Patient Care Coordinator to join our team at Happy Ears Hearing Center in Gilbert, AZ ! If you’re someone who loves helping others feel welcome and at ease, and you’ve got a knack for staying organized while keeping a positive attitude, this role is for you. As the first point of contact for our patients, you’ll play a key role in creating a fun, friendly, and compassionate environment, helping our patients feel comfortable and supported from the moment they walk in or call.
Benefits / Perks :
10 days PTOPaid holidaysCompetitive compensationCareer advancementHealth insurancePerformance-based incentivesA friendly, interactive, and supportive work culture with awesome team camaraderieJob Summary :
If you love spreading positivity and creating an inviting atmosphere, this is your chance to shine! As the Audiology Patient Care Coordinator, you’ll be at the heart of our clinic, ensuring every patient feels heard, cared for, and excited to come back. From answering calls with a warm smile to supporting our team with smooth, organized clerical tasks, you’ll help keep our clinic running like a well-oiled machine while making sure our patients feel like part of the Happy Ears family.
You’ll Be Responsible For :
Greeting patients with a bright, friendly welcome that makes them feel instantly comfortable
Collaborating with audiologists, patients, and families to provide top-notch careCreating personal goals for patients and cheering them on toward their progressMaintaining patient information in our system with care and attention to detailHandling patient intake forms and offering a little guidance with a smile if neededChecking in hearing devices and ensuring they’re ready and perfect for appointmentsManaging schedules with a cheerful attitude to keep things running smoothlyAnswering phones with enthusiasm to schedule appointments and assist current patientsCollecting payments and providing receipts with a friendly approachHelping maintain a tidy and welcoming office environment (including stocking the coffee / snack station!)Performing basic tech duties like hearing aid cleanings, troubleshooting, and Bluetooth pairingsPerforming other miscellaneous office duties to keep the flow of the day positive and productiveQualifications :
Experience in a customer service or healthcare roleStrong organizational skills and the ability to juggle multiple tasks with a smileQuick decision-making skills in fast-paced situationsAn empathetic and caring demeanor – you truly want to make a difference in our patients' livesExcellent verbal and written communication skillsBonus points for experience with hearing loss or working in an audiology settingA passion for excellent customer care – you’re always ready to treat every patient with respect, care, and a cheerful attitude!
Salary : $18 - $19
