Account Manager (Tile Floors) Charleston, SC

Description

Job description

Happy Floors stands out as a premier designer and importer of premium porcelain floor tiles, wall tiles, mosaics, stone, and luxury vinyl tile (LVT). Our products are sourced from top-tier manufacturers, primarily located in Italy, Spain, and trusted domestic suppliers. For the past nine years, Floor Focus Magazine has recognized us as one of the top suppliers in terms of quality, design, and service.

We are actively looking for a highly motivated and self-driven Account Representative in your area. The Sales Representative will leverage their expertise in our products to broaden our account base, increase sales, and fulfill customer needs within the region. This role involves creating and executing a territory action plan based on thorough data analysis and adapting sales strategies according to field interactions and outcomes.

Job Summary:

The primary objective is to drive sustainable financial growth by enhancing sales and cultivating strong relationships with clients. This role is crucial in assisting Happy Floors in achieving improved brand recognition and sales expansion. Responsibilities include engaging with owners, managers, and showroom staff to evaluate current market trends and sales strategies, thereby maximizing both current and future sales growth to enhance revenue and profitability.

Key Responsibilities:

• Drive business growth and sales for current accounts while pursuing new opportunities
• Engage in weekly travel within the territory, with up to 50% dedicated to out-of-market travel.
• Demonstrate a strong and proven track record in selling and closing deals related to displays, samples, inventory, and digital advertising, all while ensuring exceptional and timely service.
• Cultivate and maintain meaningful, long-term business relationships.
• Identify and explore unconventional sales opportunities.
• Collaborate closely with the Regional Sales VP for training and support to help achieve your objectives.
• Focus sales strategies by analyzing the current and potential sales volume of dealers.
• Promptly address customer issues and complaints to enhance satisfaction.
• Maintain comprehensive knowledge of products.
• Meet established sales targets and outcomes within the specified timeframe.
• Evaluate the territory/market's potential and consistently track sales and status reports.

Independence of Judgment:

This position exercises independent judgment and makes decisions that impact the business

Travel:

Significant but manageable travel required, this included travel by airplane

Supervisory Responsibilities:

This position does not have supervisory responsibilities

Competencies:

• Excellent selling, negotiation, and communication skills, especially persuasion, to clearly convey the benefits of the product to potential customers.
• Ability to build and maintain positive relationships with people at all levels
• Strong influencing and negotiating skills
• Excellent organizational skills
• Ability to keep a positive attitude towards the manager, co-workers and customers
• Results-oriented, self-starter and drive to succeed
• Excellent presentation skills
• Excellent verbal and written communication skills
• Computer knowledge in Word, Excel, Outlook, CRM, and the use of computers
• Create and analyze reports
• Organized performance
• Highly motivated and target driven with a proven track record in sales.
• Entrepreneurial spirit
• Take pride in your attention to detail, highly organized and able to handle multiple tasks/projects simultaneously and comfortable working in an extremely fast-paced, autonomous, deadline-oriented environment.

Minimum Requirements:

• Bachelor’s Degree or minimum of 5 years proven experience in a sales position
• Prefer Flooring industry experience
• Proven record of accomplishment of increasing sales and revenue
• Working knowledge in MS Office, CRM Database, MS Excel
• Must possess a valid driver's license and acceptable driving record

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to drive; use hands to finger, handle, or feel and talk or hear. Some standing, walking, moving, carrying, bending, kneeling, reaching, handling, push and pulling is required. May be required to lift and move boxes or packages up to 75 pounds in weight. Some work stress inherent to the position and extended work hours may be required.

Work Environment:

The work environment will be in showrooms, storage unit, Indoor and outdoor temperatures depending on location weather may be cold, hot, humid, wet, etc.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.