Housekeeper/Front Desk Receptionist

Job Duties:

Housekeeper

• Responsible for cleaning and tidying guest rooms according to hotel standards and procedures, including but not limited to floor cleaning, vacuuming, changing bed linens, replenishing amenities, and cleaning bathrooms.
• Ensure cleanliness and hygiene of each guest room meets or exceeds hotel standards.
• Inspect and report any maintenance or repair issues, such as damaged furniture or equipment malfunctions.
• Complete daily cleaning tasks according to the reservation schedule and prepare rooms for new guest arrivals within specified timeframes.
• Utilize provided tablet and app to update room status based on reservations.

Front desk assistance

• Assist guests to using hotel self-service machines at front desk, and handle tasks such as reservations, check-in, check-out, payments, and key card updates with provided tablet and app.
• Provide basic customer service, including answering guests' simple questions and directing them to the appropriate areas.
• Assist in handling guest complaints or issues and promptly report them to superiors.

Public Area Cleaning:

• Responsible for cleaning and maintaining cleanliness of hotel public areas, including the lobby, elevators, corridors, etc.
• Ensure public areas are kept clean and presentable, and promptly remove trash.

Inventory Management:

• Manage inventory of cleaning supplies and guest amenities, ensuring an adequate supply is maintained.
• Request replenishment of supplies as needed and maintain cleanliness of cleaning carts and storage areas.

Qualifications:

• High school diploma or equivalent.
• Previous hotel front desk and housekeeping experience.
• Professional attitude with the ability to communicate effectively with the public, hotel staff, and management.
• Ability to properly handle guest information.
• Willingness to learn and adhere to safety, emergency, and accident prevention policies and procedures.
• Proficiency in using front desk equipment.
• Understanding of proper telephone etiquette.
• Ability to work flexible hours, including weekends and holidays.

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Job Types: Full-time, Temporary

Pay: $15.00 per hour

Expected hours: 35 – 45 per week

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Overtime
• Weekends as needed

Experience:

• Housekeeping: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Eloy, AZ 85131 (Required)

Ability to Relocate:

• Eloy, AZ 85131: Relocate before starting work (Required)

Work Location: In person

Salary : $15