What are the responsibilities and job description for the Barista/Cashier/Customer Service position at Happy Lemon USA?
Overview
We are seeking a dedicated and friendly Barista/Customer Service Associate / Cashier to join our team in a fast-paced boba environment. The ideal candidate will have a passion for providing excellent customer service, a strong understanding of food and drink service operations, and the ability to handle cash transactions accurately. This role is essential in ensuring customer satisfaction and maintaining the smooth operation of our store.
Responsibilities
- Greet customers warmly and provide assistance with menu selections.
- Process customer orders efficiently using the Aloha POS system.
- Handle cash transactions, including cash handling and credit card processing.
- Prepare food items as needed, ensuring adherence to food safety standards.
- Maintain cleanliness and organization of the café area, including dining and preparation spaces.
- Manage time effectively to ensure timely service during peak hours.
- Assist with inventory management and restocking supplies as necessary.
- Address customer inquiries and resolve any issues promptly to enhance their experience.
Qualifications
- Previous experience in food service or the food industry is preferred.
- Strong math skills for accurate cash handling and transaction processing.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Excellent time management skills to prioritize tasks effectively in a busy environment.
- Ability to work collaboratively as part of a team while also being self-motivated.
- Strong communication skills with a focus on helping customers and providing exceptional service.
- Knowledge of food preparation techniques and safety standards is beneficial.
Join us in creating memorable experiences for our customers while working in a dynamic team environment!
Job Types: Full-time, Part-time
Pay: $16.66 - $24.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Morning shift
- Night shift
Work Location: In person
Salary : $17 - $24