What are the responsibilities and job description for the Administrative Assistant/Receptionist -- Love Dogs position at Happy Tails Pet Resort?
Love working with dogs and people? Happy Tails Pet Resort is looking for a part-time Administrative Assistant / Receptionist to join our team!
If you want to work in a fun, fast-paced, dog-centered career, and you have the personality and professionalism to offer exceptional customer service to our canine guests and their owners, then this is the perfect job for you!
Shifts include:
- Weekday mornings or afternoons, ending by 7:15pm
- Weekend mornings, afternoons, or all-day shifts ending by 5:15pm
Some responsibilities include:
- Maintaining the cleanliness and safety of the front Office
- Be the friendly "face" and representative of our company, making customers and their pets feel comfortable and safe when using our services
- Provide exceptional and professional customer service when interacting with customers in-person, on the phone, and through email
- Work with our computer software to create reservations, check customers in and out, accept payments, print reports for kennel staff, and other administrative duties
- Will be cross-trained on basic kennel duties such as feeding, medicating, bathing and dog handling
Employee benefits include:
- Discounted and complimentary services for staff pets (if applicable)
- Fun and fast-pace work environment
- Indoor staff Breakroom available for breaks, staff meetings, and training
- Opportunity to expand any interests in marketing, event-planning, sales, canine behavior, administrative leadership management, basic bathing / grooming, employee teamwork, and other resume-building skills
Qualifications include:
- Must be over 18 years old and able to lift up to 50 lbs or more
- Must have own transportation, be punctual and dependable
- Must love and respect dogs; no fear of dogs
- Power to stay calm and think clearly in stressful situations
- Ability to recognize basic canine behavioral signs
- Friendly and professional manner with customers and co-workers
- "Team Player", follows directions, and is self-motivated
- Tolerance for working in extreme weather conditions and ability to bend, kneel, and stoop on a regular basis if needed
- Customer Service Kennel / Animal Care experience highly requested, but not required (paid on-site training for all new staff)
- Limited Vacations allowed during Peak Seasons (Memorial Day through Labor Day)
- Must be available to work most major Holidays (Holiday Pay is provided)
*Please include a resume and work availability when applying, or come by our office to fill out an application. We are located at 965 Generals Hwy, Crownsville MD 21032*
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16