What are the responsibilities and job description for the General Store Manager Position position at Happy Valley?
Job Description:
The General Manager provides strategic direction, maintains daily operations, and drives company results. This role involves overseeing the retail store's daily operation, managing staff, and collaborating with corporate teams to ensure regulatory compliance.
Responsibilities:
- Comply with all applicable laws and regulations.
- Develop and implement store operating policies.
- Ensure a safe working environment for employees and customers.
- Conduct interviews and hire new staff members in coordination with corporate HR.
- Manage staff recruitment, interviewing, and hiring processes.
- Maintain effective communication with staff to ensure positive employee relations and adherence to labor practices.
- Evaluate and improve the sales training program with management input.
- Implement comprehensive training for employees on customer service and company products.
- Provide ongoing training on relevant health topics and company products.
- Guarantee ongoing education on cannabis-derived products and their effects.
- Ensure ongoing training on the company loyalty program.
- Collaborate with the VP of Finance to manage expenses and maintain sound financial records.
- Design and manage store staffing schedules.
- Generate and analyze reports to ensure customer satisfaction and operational efficiency.