What are the responsibilities and job description for the Remote Inbound Customer Service position at HappyFlex, LLC?
Company Description
HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation scheduling, and product orders. Agents enjoy flexible schedules, bi-monthly direct deposit, and paid training.
This is a full-time on-site Remote Inbound Customer Service role located in Columbus, OH. The role involves providing exceptional customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering a positive customer service experience on a daily basis.
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Strong Phone Etiquette
- Excellent verbal and written communication skills
- Problem-solving and empathy skills
- Experience in a customer-facing role is a plus
- High school diploma or equivalent