Facility Quality Assurance Supervisor

HWI has a fantastic opportunity to join our Operations team at our brand new facility in Fulton, MO as an Quality Assurance Supervisor.

Summary

The Quality Assurance Supervisor is responsible for product testing, customer complaint investigation and correction, and documentation and maintenance of the lab.

Responsibilities

• Performing physical testing on final monolithic refractory products to confirm products conform to specifications and meet established Harbison Walker International and customer standards.
• Performing inspection and testing of raw materials to assure conformance to specifications quality/process control procedures; performing in-process testing to ensure product acceptability.
• Recording and maintaining test results and verifying conformance to standards.
• Monitoring and managing all aspects of customer complaint feedback related to light weight products to ensure effective communications with procurement and suppliers; ensuring responses are received in a timely manner; and evaluating the adequacy of supplier corrective action responses.
• Managing HWIs Business Management System quality related documentation such as SOPs, Standard Work, Forms, etc. as well as associated records required to be maintained by the Quality department.
• Analyzing product and systems related quality data; providing appropriate analysis reports to Plant Managers; and, when appropriate, provides conclusion and recommendation summaries.
• Preparing certificate of analysis or other quality reports.
• Maintaining lab testing and analysis equipment.
• Performing plant product and process quality observations and recording outcomes.
• This role works closely with R&D, Manufacturing, and other QA personnel to resolve all quality issues.
• The QA Supervisor 1 is subject to general work instructions, analyze and determine action to be taken within standard practice and procedure.
• The QA Supervisor 1 requires general direction; plans own work; check when situation deviates from objectives. Uses tact to furnish or obtain information.

Requirements

• Requires high school diploma or GED equivalent
• Strong computer skills and previous experience using on-line work order/preventative maintenance tracking system
• Interpersonal skills in dealing with coworkers, contractors and vendors
• Understanding of basic safety/OSHA standards
• Ability to operate and maintain laboratory instruments
• Requires math, analytical and problem-solving skills
• Requires two (2)-four (4) years of manufacturing experience, preferably in a refractory (or similar) operation and two plus (2 ) years of quality assurance experience in a manufacturing setting

Physical Requirements:

• Physical Activity: Requires more than 2/3 of time using hands/fingers to handle and/or feel and talking/hearing; 1/3 to 2/3 of time standing, walking and reaching with hands and arms; and less than 1/3 of time sitting, climbing/balancing, stooping, kneeling, crouching, crawling, tasting and smelling.
• Lifting: Requires lifting to 50 pounds 1/3 to 2/3 of time.
• Vision: Requires accurate close and distance vision, color vision, peripheral and depth perception and the ability to focus.
• Environment: Requires more than 2/3 of time working in wet or humid conditions; 1/3 to 2/3 of time working near moving mechanical parts and exposed to fumes or airborne particles; and less than 1/3 of time in an office setting with very limited exposure, exposed to toxic or caustic chemicals, at risk of electrical shock or vibration.
• Noise: Requires exposure to moderate noise.

ABOUT US

HarbisonWalker International Background

HWI is the largest supplier of refractory products and services in the United States. It counts 19 manufacturing sites, 22 distribution centers and the largest refractory industry research facility in North America. Serving virtually every major industry that requires refractory solutions to enhance production and protect assets, HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence.

It is part of Calderys and is the brand for the Americas region of the Group. Joining HWI means joining an international organization with a history that spans more than 150 years, a Group present in 30 countries with a strong and ambitious purpose.

Are you looking for a career with opportunities to create, build, and participate in the evolution of an industry that’s vital to American and global manufacturing? A career with a company whose leadership is committed to business success and making HWI a great place to work? A career that is both challenging and rewarding? A career with professional and personal growth, work-life balance, and the chance to work with exceptional coworkers? Think HWI.

Purpose: We are the vital partner of all high temperature industries. We support them building a better world through sustainable solutions.

Values: We are Tenacious, Accountable, Multicultural, and Authentic

As an equal opportunity employer, and as demonstrated by our values, we are committed to a diverse workforce.

HWI has exceptional benefit plans that includes; medical, dental, vision, and a competitive retirement plan. Apply today!

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Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Overnight shift

Education:

• Associate (Required)

Experience:

• Supervising: 5 years (Required)
• Quality assurance: 5 years (Required)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)
• Day Shift (Preferred)

Ability to Relocate:

• Fulton, MO 65251: Relocate before starting work (Required)

Work Location: In person