LVN Supervisor

1POSITION DESCRIPTIONPlease check one : New Revised Date : 06 / 24 / 2024Position Title : Clinical LVN Supervisor Pay Rate / Grade : range $31.50 / hr. - $35.50 / hr.Reports To : Nurse Manager FLSA / Work Status : Exempt Non-exemptFull-time Part-timeHourly SalariedDirect Reports : Medical AssistantsSchedule : HarborCHC is open Monday - Thursday8am-6pm, Friday 8am-5pm.Love what you do and do what you love.... Harbor Community Health Centers is seeking a Clinical LVN Supervisorto join our team. HarborCHC is a trusted provider of state-of-the-art health services for men, women, and childrenthroughout San Pedro, CA, and the surrounding Los Angeles and South Bay areas. Our mission is to provide quality,comprehensive healthcare, and supportive services to those in our community, regardless of their ability to pay.Founded more than 50 years ago on the belief that every person of every age and income level should have access tothe best healthcare options available, Harbor Community Health Centers is dedicated to providing cutting-edgehealthcare services for residents of the San Pedro area, including preventive options like routine, school and sportsphysicals, immunizations, OB / GYN care, and health screenings, as well as treatment of both acute and chronicillnesses and diseases. Begun as the "storefront" Harbor Free Clinic in 1970, today the clinic features two locations inSan Pedro - a general care clinic and a location dedicated to pediatrics.JOB SUMMARYThe Clinical LVN Supervisor will supervise medical assistants and direct the clinic's daily flow to ensure access,efficiency, and departmental goals and deliverables are met.EXPECTATIONS- Adheres to all HarborCHC Policies and Procedures- Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC- Observes all policies and procedures for the use of time-keeping system, including attendance,tardiness, proper clocking procedure, overtime authorization, and that employee nametag is clearlyvisible- Conducts self in a manner that HarborCHC's core values at all times- Maintains a positive and respectful attitude with all work-related contacts- Communicates regularly with his / her immediate Supervisor about Departmental and HarborCommunity Health Centers concerns- Consistently reports to work prepared to perform the duties of the position- Meets productivity standards and performs duties as workload necessitatesMISSION, VISION, AND VALUESOur mission is to provide low cost, comprehensive high quality health care and supportive services to those in ourcommunity who do not have access to medical care.Our vision is "Improving the Health and Well Being of our Community"Our Core Values consist of Integrity, Compassion, Excellence, and Diversity, Equity, & Inclusion.Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor CommunityClinic.2ESSENTIAL DUTIES & RESPONSIBILITIESTo perform the job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and ability required. Thepercentage of time is an estimate of the time spent on that particular function over the course of a year.Responsibilities may include but are not limited to : Supervision (50%)- Maintain safe, secure, and healthy work environment by following and enforcing standards andprocedures, complying with legal regulations- Supervise orientation of new medical assistants to the organization, including training andcompletion of medical assistant competency- Work with HR Manager and Nurse Manager to select, interview, and hire medical assistants- Plan and delegate daily work assignments, supervises staff for completion of assigned work,oversees staff scheduling to ensure adequate clinical coverage at all times- Supervise and evaluate staff based on the organization's performance standards and values- Guide medical assistants by identifying problems and appropriate solutions- Identify and coordinate training needs for medical assistants- Point person for real-time communication in the care team. This includes communicatingscheduling changes and updates to all involved team members; and communicating with the careteam about population health management efforts and alerts- Handle and resolve patient complaints / grievances- Oversee maintenance of point of care test quality controls; ensure regular inspections of equipment,emergency kits, medications, supplies are conducted and documented- Oversee ordering and inventory of all clinical supplies with a focus on cost control- Oversee ordering and manage physical inventory of vaccines according to clinical protocols- Work with the Quality Improvement Manager to ensure preventive screenings and chronic diseasemanagement is performed for all patients based on gender and age recommendations- Work with the Risk Manager to minimize risks to the organizationClinical (50%)- Adopt and promote a culture of service excellence and accountability to the back office staff and tothe patients- Follow all clinic safety policies and procedures; maintain a safe, clean and organized workingenvironment- Maintain patient confidence and protect operations by keeping patient care information confidentialin accordance with HIPAA- Serve and protect the organization by adhering to professional standards, policies and procedures,federal, state, and local requirements, and section 330 requirements.- Provide nursing care to patients under the direct supervision of an independently licensed provider,including but not limited to : o Preparing exam room instruments, supplies, and equipmento Reviewing / recording patient medical historyo Taking vitalso Wound care (changing dressings, removing sutures, etc)o Vaccine administrationo Point of care laboratory tests (urinalysis, EKG, glucose, A1C etc)o Blow draws, preparing laboratory specimen3- Provide second verification for vaccines and medication administration, PPD reading, etc., perclinical protocols.- Perform all job functions professionally and courteously, which may include providing clinicalcoverage, as needed- Other responsibilities and duties as assignedQUALIFICATIONSThese specifications are general guidelines based on the minimum experience typically considered essentialto this job's satisfactory performance. Individual abilities may result in some deviation from theseguidelines.To perform effectively in this position, the incumbent must have : - Minimum five years of LVN experience in a primary care clinical setting (FQHC preferred) with aminimum of two years of supervisory experience- Licensed Vocational Nurse in the state of California, diploma and current licensure required- Must maintain a current BLS certification- Familiarity with electronic health records (eClinicalWorks preferred)- Knowledge of health insurances and ICD-10 and CPT coding- knowledge of public insurance programs (Medicaid, Medicare, Family PACT, MHLA)- Proficient in English and SpanishKey Competencies : - Must have strong analytical and problem-solving skills- Must have proficient computer skills, including Microsoft Office abilities, with intermediate Excelskills- Must have the willingness and ability to adapt to change, including advances in technology- Ability to handle multiple tasks and be highly organized and detail-oriented- Committed to the mission of Harbor Community Health centersHR Procedural Requirements : - Legal authorization to work in the United States- A valid California Driver's license with clean records and access to an insured automobile- Clear all post offers, pre-employment background screening, drug screen, MVR, licensure, andeducation verification.COMPETENCIESAccountability : Takes ownership for delivering on commitments; owns mistakes and uses them asopportunities for learning and development; openly discusses his / her actions and their consequences bothgood and bad; has an ability to identify strengths and developmental opportunities and leverages insight tomake adjustments to improve their effectiveness; courage to have the difficult conversation.Communicating Effectively : Shares information. Listens and involves others. Clearly conveys ideas in amanner that engages others and helps them understand and retain the message.Patient Focus : Builds patient confidence, is committed to increasing patient satisfaction, sets achievablepatient expectations, assumes responsibility for solving patient problems, ensures commitments to patientsare met, and solicits opinions and ideas from patients.Decision Making / Judgment : Approaches problems and decisions methodically and objectively; involvesothers as needed; uses sound judgment in making decisions and understanding the impact to themselves,customers, their team, and the organization; conducts the appropriate analysis to identify the symptoms androot cause of issues; makes timely decisions.4Results Orientation : Is focused on outcomes and accomplishments; follows through on commitments;can be counted upon to successfully execute on goals; motivated by achievement and a need for closure;has an attention to detail and is both efficient and effective in achieving a high level of measureableoutcomes; persists in achieving goals despite obstacles.Supporting the Mission : Actively supports Harbor Community Clinic's mission and values; usesindividual skills to add value to the mission of "provide no cost to low cost health care services to peoplewho do not have access to other health care"; aligns actions around organizational goals; gives priority toorganizational mission and value when making decisions.PHYSICAL REQUIREMENTSThe physical requirements described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of the job. While performing the duties of this job, theemployee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with handsand arms; and talk and hear. The employee must frequently lift and / or move up to 10 pounds andoccasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include closevision, distance vision, peripheral vision, depth perception and the ability to adjust.Hours : HarborCHC is open Monday - Thursday 8am-6pm, Friday 8am-5pm. This is a full-time, non-exempt position and your supervisor must approve any overtime in advance.EQUAL EMPLOYMENT OPPORTUNITY STATEMENTHarbor Community Health Centers provides equal employment opportunities (EEO) to all employees andapplicants for employment without regard to race, color, religion, gender, sexual orientation, nationalorigin, age, disability, marital status, amnesty, or status as a covered veteran by applicable federal, state andlocal laws. Harbor Community Health Centers complies with appropriate state and local laws governingnondiscrimination in employment in every location in which the organization has facilities. This policyapplies to all terms and conditions of employment, including, but not limited to, hiring, placement,promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.DISCLAIMERThe above statements define this position as it currently exists and describes the general content of andrequirements for this job. They are not considered an exhaustive statement of duties, responsibilities, orconditions and do not limit the assignment of additional responsibilities at the Supervisor's discretion.Harbor Community Health Centers is an at-will employer.In addition, Harbor Community Health Centers may change your duties, compensation, or hours, ortransfer, reassign, promote, demote, suspend or otherwise modify the terms and conditions of youremployment (other than the at-will relationship) with or without cause or prior notice.______________________________________ __________________________Employee Name Date_______________________________________Employee Signature

Salary : $32 - $36