What are the responsibilities and job description for the Move-In Coordinator position at Harbor Gardenside Management LLC?
Schedules move-in and coordinates with various community managers/departments
Maintains knowledge of all communication with prospective customers
Possesses and maintains a strong knowledge of the community, its benefits, and the services provided
Gets Daily Activity Sheets from the Director of Sales, and reviews
Follow-up on a timely basis with all decorators and/or subcontractors involved in the process of moving in future residents to ensure a smooth transition
Remains current on unit status and vacancy map
May be asked to hosts tours to give a comprehensive view of the community while addressing how specific needs of the prospective resident can be satisfied
Provides the family with all move-in paperwork and ensures that it is completed and returned within the specific time frame prior to move-in
Assists the resident and their family with the transition process through on-going communication, sensitivity and reassurance
Informs all associates of the pending move-in date and the necessary information about the resident
Maintains and protects confidentiality or resident information
Attends required community meetings and completes required reports in a neat and timely manner
Availability to work evenings and weekends if necessary
The ability to work in a safe and alert manner
The ability to take ownership for associate’s safety and the safety of the residents
Must disclose any medication that might impair associate’s ability to perform the job safely or competently.
Leads by example exhibiting the CORE Values through servant leadership
Encourages teamwork and promotes company philosophy
Participates Life Enrichment activities when able
Is prompt and able to perform the required duties of the position on a regular, predictable basis
Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
Maintains knowledge of all communication with prospective customers
Possesses and maintains a strong knowledge of the community, its benefits, and the services provided
Gets Daily Activity Sheets from the Director of Sales, and reviews
Follow-up on a timely basis with all decorators and/or subcontractors involved in the process of moving in future residents to ensure a smooth transition
Remains current on unit status and vacancy map
May be asked to hosts tours to give a comprehensive view of the community while addressing how specific needs of the prospective resident can be satisfied
Provides the family with all move-in paperwork and ensures that it is completed and returned within the specific time frame prior to move-in
Assists the resident and their family with the transition process through on-going communication, sensitivity and reassurance
Informs all associates of the pending move-in date and the necessary information about the resident
Maintains and protects confidentiality or resident information
Attends required community meetings and completes required reports in a neat and timely manner
Availability to work evenings and weekends if necessary
The ability to work in a safe and alert manner
The ability to take ownership for associate’s safety and the safety of the residents
Must disclose any medication that might impair associate’s ability to perform the job safely or competently.
Leads by example exhibiting the CORE Values through servant leadership
Encourages teamwork and promotes company philosophy
Participates Life Enrichment activities when able
Is prompt and able to perform the required duties of the position on a regular, predictable basis
Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent