What are the responsibilities and job description for the Resident service coordinator position at Harbor Group Management?
Multi-Site Resident Services Coordinator Job Title : Multi-Site Resident Services Coordinator Division : Multifamily Status : Non-Exempt JOB SUMMARY : In the Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for each property you are assigned to.
ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein.
- Serve as the single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns.
- Process and type daily correspondence; post various notices at home when needed.
- Act as the information liaison between the Property Manager and residents.
- Create and circulate weekly, monthly, quarterly, and annual resident correspondence.
- Maintain an up-to-date resident call list. QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Minimum one year of experience in the property management industry
- Excellent customer service skills
- High level of interpersonal, conflict management, and communication skills
- Knowledge and experience with MRI, a plus
- Comfort with Microsoft Office Suite WHAT WE OFFER :
- Competitive Salaries & Bonuses
- Medical, Dental & Vision Plans
- 401(k) Plan with Employer Matching Contributions
- Paid Personal Time & Holidays
- Flexible Spending Accounts
- Free Long-Term Disability
- Free Life Insurance
- Short Term Disability
- Health Savings Account with Employer Contributions
- Wellness Perks
- FinFit Health Finance Program
- Employee Apartment Discount
- Employee Referral Program
- Employee Recognition & Awards
- Employee Assistance Program
- Volunteer & Community Service Opportunities
- Tuition Reimbursement #LI-DD1
Last updated : 2024-11-22
