What are the responsibilities and job description for the Tenant Services Coordinator - Commercial position at Harbor Group Management?
Tenant Services Coordinator – Commercial Management
Job Title: Tenant Services Coordinator
Division: Commercial
Supervisor: Property Manager
Status: Non-Exempt
JOB SUMMARY: Responsible for handling the day-to-day interaction with the various tenant contacts including answering the phones and corresponding via email. Position maintains office organization, enters and tracks tenant work orders and performs various administrative duties for the management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES: These include the following but are not limited to the job specifications. Harbor Group Management Company may require additional duties or job functions that can be performed safely.
Interact with building tenants, contractors, vendors, and staff via phone, email, and in person.
Interface with tenants through building request system.
Perform general secretarial and office functions, utilizing Word and Excel to develop documents, letters, and forms and maintain and update spreadsheets.
Maintain files, inventory, and office equipment.
Process mail, UPS, FedEx.
Schedule appointments, site visits, parking, and conference rooms.
Coordinate tenant appreciation events and create tenant newsletters.
Support accounting by coding invoices, data input, and preparing backups.
Coordinate construction scheduling and tenant moves.
Maintain tenant databases and tracked insurance requirements.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
High School Diploma plus five years of experience in administrative office support, or equivalent combination of education and experience.
Experience or familiarity with commercial real estate preferred.
Professional attitude and appearance and superior customer service skills.
Outstanding verbal and written communication and ability to handle multiple projects at once.
Strong attention to detail and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
WHAT WE OFFER:
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Personal Time & Holidays
Flexible Spending Accounts
Free Long-Term Disability
Free Life Insurance
Short Term Disability
Health Savings Account with Employer Contributions
Wellness Perks
FinFit Health Finance Program
Employee Apartment Discount
Employee Referral Program
Employee Recognition & Awards
Employee Assistance Program
Volunteer & Community Service Opportunities
Tuition Reimbursement
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Salary : $42,000 - $51,000