What are the responsibilities and job description for the Director, People Operations & Analytics position at Harbor Group?
999 Waterside Dr, Norfolk, VA 23510, USA
Before applying for this role, please read the following information about this opportunity found below.
Job Description
Posted Monday, February 12, 2024 at 5 : 00 AM
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal-oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing an exquisite living experience for our residents.
Director, People Operations & Analytics
Summary : Oversee a team of HR professionals and participate directly in driving the HR functions of onboarding and new hire orientation programs, HR systems and technology, performance management, employee relations, and HR policies, procedures, and processes.
Responsibilities :
- Develop, revise, and maintain HR policies and procedures to ensure compliance with Federal and State labor laws while aligning with industry standards and be able to communicate them appropriately based on the audience.
- Provide leadership for managers in the delivery of onboarding, staff / manager coaching and development, employee relations, employee experience, and exit management support.
- Oversee the team’s management of employee relations, Worker’s Comp administration, Unemployment claims, and office safety issues including but not limited to proper document management and retention practices.
- Counsel leadership on escalated employee relation issues that require expertise in interpreting and applying organizational policies.
- Design, promote and successfully implement management training initiatives to develop talent from within the organization, ensuring a strong pipeline of future leaders.
- Recommend and execute new approaches, programs, policies, and procedures to effect continual improvements in efficiency of services performed and focus on a seamless employee experience.
- Oversee comprehensive performance management system tools that align with the company's goals and values. Ensure performance expectations are clearly defined, measured, and communicated to all employees.
- Support HR tech stack : optimize systems and tools, streamline approach to data management, and identify opportunities for electronic data interfacing to maximize efficiency.
- Develop and drive metrics and analytics to ensure data integrity and enable robust business insights.
- Conduct statistical analysis and develop predictive models to proactively forecast, review, and build recommendations to impact turnover, hiring metrics, engagement surveys, diversity and inclusion, etc.
- Oversee and project plan for major people and HR operational initiatives.
- Partner cross-functionally to identify key people initiatives and innovative solutions related to the employee experience.
- Stay abreast of all industry trends, advanced processes, and emerging technologies in HR analytics and reporting.
Qualifications :
Harbor Group Management is proudly an Equal Opportunity Employer EOE / M / F / D / V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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