What are the responsibilities and job description for the Per Diem Patient Access Representative position at Harbor Health Services, Inc.?
Harbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8 : 00 PM and Saturday 8 : 00 AM to Noon.
The Patient Access Representative greets and assists patients entering the Health Center by : registering new patients; verifying scheduled appointments, insurance information and scheduling follow up appointments; entering pertinent patient data and account information; insuring data is current and accurate; collecting fees as appropriate and explaining insurance options as needed.
Required / Preferred Education, Experience and Skills :
- High school Diploma or GED
- 1 or more years of experience in a community health center and / or a professional or business environment
- Excellent verbal and written communications skills
- Excellent customer service and organizational skills
- Basic computer literacy, Basic Math, reading comprehension and problem solving skills
- Bilingual skills English / Vietnamese (for Boston locations), English / Portuguese or English / Spanish (for Boston, Plymouth or Cape Cod locations highly desired
- Knowledge of Medical Terminology a plus!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 450 frail elders who continue to live with dignity and independence in the community and a Woman, Infants and Children (WIC) Nutrition Program.
