WIC Community Coordinator

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 580 frail elders who continue to live with dignity and independence in the community and a Woman, Infants and Children (WIC) Nutrition Program. We are currently seeking a part time Community Coordinator to join our WIC Program. 

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! 

Role: 

The WIC Community Coordinator develops and maintains community liaison with health and human services providers and advocacy organizations and communities served by the local WIC program. The Community Coordinator builds an active, coordinated referral network and collaborative, working relationships between community agencies, groups and WIC to promote the utilization of WIC services. The WIC Community Coordinator will provide direct support to participants to access services in the community.  Position is 22 hours weekly which can be flexible, which may include a Saturday or an evening to attend community outreach events. Offered with Benefits! 

Responsibilities:  

• Develops a comprehensive listing, initiate contact and maintains working relationships with health and human service providers, advocacy organizations and other groups who use or might use WIC information in order to facilitate and carry out referrals between eligible populations and WIC.
• Develops and maintains the Massachusetts WIC Community Network Database with community contacts made and outreach activities conducted within the service area. 
• Facilitates or conducts periodic in-services for staff and/or clients at local health and human service providers and other community agencies that work with the WIC population, i.e. Head Start, nursery or day care, grade schools, churches, neighborhood associations, Housing Authority, etc., as well as local pediatricians, obstetricians and other health care providers. 
• In coordination with management staff, develops, implements, and submits the annual PDSA (Plan Do Study Act) plan and progress reports, as requested. 
• Attends Community Coordinators’ Quarterly Meetings, new Community Coordinator Training and In-services, and participates in regional Community Coordinator meetings.
• Provides WIC program, education and outreach materials to local agencies and advocacy groups.
• In coordination with the program director and state WIC staff, represents WIC on committees or state public health initiatives, as well as other community activities. 
• Represents WIC at community health fairs, workshops, and other public forums.
• Creates, updates and/or manages a local program’s social media platform.
• Provides personalized support to WIC participants referred by nutrition staff, helping them access essential services such as housing, employment, childcare, healthcare, food security, and mental health support.
• Collaborates with local resources to guide participants toward self-sufficiency and effective use of available services.
• Performs ongoing follow-ups to assess the effectiveness of services provided and address any emerging needs.
• Work with the WIC Program Director and Senior Nutritionist to create a triage system for addressing needs beyond nutritional support.
• Maintains strict adherence to WIC confidentiality policies and offers continuous support to WIC sites.

Requirements: 

• High School diploma/GED with  2-4 years of experience in community work setting, outreach and coordination and/or health and human services setting required 
• Or Bachelor’s degree in Social Work, Public Health, Education, Psychology, Counseling, Human Services, or a related field preferred 
• BLS (Basic Life Support for Healthcare Providers) Certification required
• Knowledge of community and neighborhoods served by the local WIC program 
• Fluency in English
• Ability to work independently as well as part of a team
• Good communications skills in oral and written English
• Proficiency in Microsoft Office 365 including Word, Excel, Outlook and Teams
• Bilingual preferred (English/Spanish, English/Haitian Creole a plus!) 
• Must be able to travel in a timely manner to all WIC sites

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.