What are the responsibilities and job description for the Case Manager- NH Seacoast/ Southern NH position at Harbor Home Care?
Description
Position : Case Manager- NH Seacoast / Southern NH
Department : Veteran Services- Supportive Services for Veteran Families
Reports to : SSVF Program Manager
Pay Status : Exempt
Location : Seacoast and Southern NH
Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Case Manager to help further our mission.
The Job : The SSVF Housing Case Manager plays a critical role in supporting homeless or at-risk veteran families by providing direct housing search, placement, and stabilization services. This position focuses on helping veterans and their families secure and maintain permanent housing. While connecting to additional supportive services to provide long term success.
About Harbor Care :
Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV / AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as : primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.
Benefits :
At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include : Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life's challenges.
Requirements
Duties & Responsibilities
- Provide strengths-based case management to SSVF households as assigned. Case management includes, but not limited to : screening, intake, assessment, individual service plan development, budgeting, monitoring, linkages to appropriate community resources, follow-up, advocacy, appropriate discharge, and tracking client outcomes.
- Monitor the participants progress on the Individual Service Plan and amend or extend the plan as needed to ensure that participants achieve their housing stabilization goals.
- Maintain precise and accurate documentation of case management services, including client files, case notes and entries into the Homeless Management Information System (HMIS)
- Adhere to the policies and procedures outlined in the SSVF Program Manual
- Adhere to client confidentiality requirements and standards.
- Be a representative of, and coordinate with providers through Harbor Care
- Continue to acquire professional education and development in best practices relevant to veterans and the homelessness experience.
- Participate in all SSVF team meetings, relevant regional meetings, webinars and trainings.
- Outreach to identify veterans experiencing homelessness and link to housing resources.
- Maintain current calendar of all professional activities in Outlook.
- Coordinate with Outreach Lead, Community Data Specialist and Housing Navigator as appropriate to meet veteran needs. Qualifications :
- Education :
Associate or bachelor's degree in social work, Human Services, or a related field (or equivalent experience).
Previous experience in housing placement, property management, or case management.
Job Requirements
Harbor Care's Commitment :
Model and enforce the "Red Carpet Treatment" among staff and clients comprised of the following :
Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
