Field Operations Manager (Daytime 7AM- 3:30PM)

Job description

Hiring: Filed Operations Manager

Are you a people person who thrives on helping others reach their full potential? Harbor Shores Cleaning Company is looking for a natural leader with a friendly, can-do attitude to join our team! If you’re someone who enjoys building others up, guiding them to success, and has a knack for keeping spirits high, we’d love to meet you. We're growing and need a coach who brings positivity, strong communication, and a hands-on approach to leadership and oversee a team of 15-20 employee. Come be part of a team where your guidance truly makes a difference every day!

Position: Filed Operations Manager
Location: Petoskey, MI
Type: Full-Time benefited position

Wages: $22.00 - $24.00

Working hours: 7:00 AM - 3:30 PM (30 min lunch)

Job Overview: The Operations Field Manager plays a crucial role in supporting our cleaning teams in the field. This position involves overseeing daily operations, ensuring that our services meet quality standards, and acting as a point of contact between clients and cleaning crews. The ideal candidate will be organized, proactive, and able to handle multiple tasks in a fast-paced environment.

Company CORE Values: We hire based on our core values

C – Coachable

A – Adaptable

R - Reliable

E – Empathy

Key Responsibilities:

• Support the daily operations of cleaning teams, ensuring that all tasks are completed to company standards. Coaching staff as needed.
• Conduct site visits to monitor the quality of work and provide on-site assistance to staff as needed.
• Assist in scheduling and coordinating cleaning services to meet client needs.
• Serve as the primary point of contact for clients during service hours, addressing any issues or concerns promptly.
• Maintain inventory levels of cleaning supplies and equipment, coordinating with the operations manager as needed.
• Manage equipment in office.
• Oversee our employee success program.
• Train new employees on company procedures, safety protocols, and cleaning techniques. Oversee the training program and development of class.
• Ensure that all cleaning operations comply with company policies and safety regulations.
• Assist in troubleshooting operational issues and implementing effective solutions.
• Weekly meetings with cleaning techs.
• Onboard new accounts and on.
• This role requires a highly adaptable individual who can pivot quickly and effectively manage frequent changes with confidence and efficiency.

Qualities we are searching for: We are seeking to hire someone with minimum of 2 years of experience leading and managing others in an operations role position. Hoping to find that special someone that everyone will love in our company.

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team. You will be the leader of the cleaning technicians.
• Problem-solving abilities and a proactive approach to managing tasks.
• Familiarity with cleaning equipment, products, and best practices.
• Valid driver’s license and access to reliable transportation.
• Must have a squeaky-clean background.
• Flexibility to work various hours, including early mornings. On occasion as needed evenings, and weekends during our busy season (June - September)
• Strong organizational and multitasking skills.
• Must be able to coach others and produce positive results.
• MUST love to teach others. This is a hands-on working position meaning you will be doing some cleaning as needed.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Great attendance is a MUST
• A positive attitude and a commitment to providing exceptional service
• We use a lot of apps. Must have room on cellphone to download.

This job is NOT for you if: Covering the basics just in case.

• Are afraid of technology and have difficulty learning new computer software. This job requires you to use. Email, scheduling software, google docs and other systems daily. We do offer trancing but if this is a weakness you may struggle.
• Don't like changes in your day.
• Get overwhelmed, frustrated easily and give up easily or have high anxiety.
• Call off to work a lot and have had issues in the past wit call offs to work.
• Are a glass half empty kind of person.
• Are a job hopper
• Use sticky notes as an organizational system.
• Un empathetic, unmotivated or unenthusiastic.
• Introvert that gets easy drained from people interactions
• If you've ever been interviewed for an MTV reality show (We are a DRAMA free company).
• Don't like to clean or think it's important part of live.
• Don't like to coach and teach other's hands on.
• Can't take constructive feedback.
• Are not an attention to detail kind of person.
• Like to over share a gossip

Why Join Us?

• Opportunities for growth within the company
• Supportive and collaborative team environment
• A chance to make a real impact in a growing company
• We are a company that believes in the full circle.
• Give back to the community!
• We have lots of fun in our work environment.

If you’re ready to take the next step in your career and become a vital part of our Harbor Shores Cleaning Company family, we’d love to hear from you!

What We Offer:

• Competitive salary based on experience.
• Health benefits and paid time off.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $22 - $24