What are the responsibilities and job description for the Cleaning Technician position at Harbor Tile & Carpet Cleaning?
Join Our Team: Cleaning Technician at Harbor Tile & Carpet Cleaning!
Are you ready to make spaces sparkle and be part of a team that values excellence, fun, and top-tier customer service?
If so, keep reading because this might just be the perfect opportunity for you!
We’re looking for a people-focused Cleaning Technician who thrives on making customers smile, doesn’t mind rolling up their sleeves to ensure carpets, tiles, and upholstery look brand new, and loves pets! If you have exceptional interpersonal skills, a strong work ethic, and a passion for customer service, we’d love to meet you.
What We Value:
✅ Be the example – We strive for excellence and believe in unreasonable hospitality
✅ Simplicity scales – We focus on smart, efficient cleaning technology that lightens the load for our field technicians
✅ Wow the customer – We create wow experiences for our customers (and their pets!) that make them eager to book again.
Position Overview:
As a Cleaning Technician, you’ll be the face of Harbor Tile & Carpet Cleaning, ensuring every customer interaction is positive, professional, and leaves them feeling valued. You’ll work directly with clients, handling carpet, tile, upholstery, and pet accident cleaning while providing an outstanding customer experience.
Key Responsibilities:
- Deliver exceptional customer service and build strong relationships with clients.
- Communicate clearly with customers about the cleaning process and answer any questions with confidence and care.
- Perform professional cleaning of carpets, tile, and upholstery using state-of-the-art equipment.
- Ensure customer satisfaction by addressing concerns and providing expert recommendations for maintenance.
- Tackle pet-related cleaning challenges with skill and a smile.
- Maintain cleanliness and readiness of equipment for every job.
- Keep detailed records of services provided and customer interactions.
- Be a friendly and reliable representative of Harbor Tile & Carpet Cleaning.
Required Qualifications:
- Exceptional customer service skills – a friendly, professional appearance and demeanor is a must!
- Strong communication abilities—you should enjoy interacting with clients (and their pets) to make their day better.
- High attention to detail and a passion for creating clean, refreshed spaces.
- Ability to lift and maneuver equipment.
- Valid driver’s license and reliable transportation.
- Cleaning experience is a plus but not required—we’ll provide thorough training!
Preferred Qualifications:
- Previous experience in a customer-facing role such as hospitality, retail, or service industries.
- Experience handling customer inquiries and providing solutions in real time.
- Familiarity with cleaning techniques and equipment is a bonus, but not required.
Why Join Us?
- Competitive pay: $18-$30 per hour (based on experience and performance).
- Full-time and part-time opportunities available.
- Growth potential within the company, as well as personal and professional development opportunities.
- A supportive, fun-loving team that values both hard work and good times.
- Opportunities for bonuses and incentives.
How We Hire:
- Application Review – We’ll take a look at your experience and background.
- Short video – Qualified applicants will be asked to create a 1 minute video answering the questions we provide.
- Final Interview – One last chat to make sure we’re the perfect fit.
- Ride-Along – A paid opportunity for 1 week to train with us and ensure we are a match.
- *Offer – Welcome to the team!
*All new hires will start with a 3-month probationary period where we assess performance, customer interaction, and overall fit within our team. During this time, you'll receive training and support to ensure you're set up for success!
We appreciate the time you take to apply! Whether we’re a match or not, you’ll hear from us—we believe in respectful communication.
About Harbor Tile & Carpet Cleaning: We’re a premier cleaning company serving West Palm Beach, FL, specializing in tile, carpet, upholstery, and pet-related cleaning services. We take pride in delivering top-quality results while delivering unreasonable hospitality.
If you’re looking for a workplace where you can grow, be appreciated, and have some fun along the way, apply today!
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid training
- Professional development assistance
- Referral program
Schedule:
- Day shift
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Tips
Language:
- English (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: On the road
Salary : $18 - $30