What are the responsibilities and job description for the Billing Specialist position at Harbor?
Job Details
Description
Harbor is seeking a Billing Specialist with previous experience in denials management. The ideal candidate will possess strong communication and problem-solving skills. Works collaboratively with internal and external customers to obtain, update, submit, and interpret client account information.
Position is full time
Education/Experience/Other Requirements
Customer Accounts Specialists may be assigned specific primary tasks and/or distinct client or payer populations for primary accountability and oversight
Benefits
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
Description
Harbor is seeking a Billing Specialist with previous experience in denials management. The ideal candidate will possess strong communication and problem-solving skills. Works collaboratively with internal and external customers to obtain, update, submit, and interpret client account information.
Position is full time
Education/Experience/Other Requirements
- Certificate in Medical Billing or an associate degree in business, healthcare, accounting, or closely related field required, or may substitute four years related experience in lieu of degree.
- Demonstrated knowledge and understanding of health/behavioral health billing procedures and eligibilities for third-party providers preferred.
- Previous coding experience in a behavioral healthcare setting preferred.
- Strongly prefer prior experience in customer service and behavioral health setting.
- Must have strong attention to detail and be able to communicate effectively with various individuals.
- Competent computer/PC skills using Microsoft Office 365, Excel, and electronic health record systems.
- Must be able to establish daily work priorities and work independently and efficiently to meet deadlines
- Must be honest, dependable, self-disciplined, organized and be able to work well as a team member.
Customer Accounts Specialists may be assigned specific primary tasks and/or distinct client or payer populations for primary accountability and oversight
- Receives incoming questions from clients, payers and/or clinicians regarding client accounts; initiates data submission for any additional information needed, and interprets information back to the client, payer and/or clinician.
- Verifies insurance coverage, co-payment, and coordination of benefits and updates client billing information accordingly.
- Reviews, monitors, updates and ensures timely submission and follow up for payer authorizations
- Prepares paperwork for self-pay accounts to be sent to collections and adjusts self-pay balances when accounts are sent to collections.
- Maintains current knowledge regarding public payers, third-party and first-party payment procedures and regulations.
- Monitors dashboard and runs reports daily to monitor and initiate corrective actions as necessary to ensure accuracy and completeness of billing, service and charge information for timely submission.
- Processes daily mail payments and Explanation of Benefits that accompany payments.
- Reviews charges for accuracy and generates claims for billing to payers and/or clients and follows up timely on claim generation errors.
- Enters payments received and balances input to deposit.
- Investigates denials from payers and initiates timely follow up.
- A leading provider of mental health and substance use treatment for over 100 years
- 350 clinical staff serve over 24,000 clients across multiple locations and in the community each year
- Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Benefits
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
- Medical, dental, and vision coverage
- Retirement plan with company match
- Generous paid time off, sick time, and paid holidays
- Tuition and professional license reimbursement programs
- Clinical supervision hours offered
- Employee referral bonuses
- Ability to make a difference in your community!
