Business Office Manager

Job Description

We are seeking a highly organized and detail-oriented individual to join our TEAM as the Business Office Manager of Harborview Sarasota. We are looking for an Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Office manager’s duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, and greeting visitors/residents/family members. Previous experience as a medical office manager or Office Administrator would be an advantage. A successful Office manager should have experience with a variety of office software (email tools, spreadsheets, and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

Responsibilities

• Serve as the point person for office manager duties, including supervisory skills and management of Assistant Business Office Manager and receptionists.
• Schedule and attend AR and Departmental Meetings with the facility and Home Office Billing staff.
• Organize the office layout and order stationery and equipment.
• Maintain the office condition and arrange necessary repairs.
• Partner with HR to update and maintain office policies as necessary.
• Manage Medicaid Pending Applications and work with family members/residents to obtain approval. Coordinate resources and calls with DFS on a weekly basis.
• Attend meetings with interdisciplinary team members to ensure resident Benefit Days and Payer is tracked daily.
• Maintain Daily Census in EMR System.
• Scan Daily Deposit and Post Cash Receipts Daily.
• Maintain Resident Funds, Withdrawals, Deposits, etc.
• Bill Medicaid weekly and other payers assigned monthly. Ensure private collection calls are completed and follow up on outstanding AR Aging is maintained.
• Organize office operations and procedures.
• Coordinate with IT department on all office equipment needs.
• Ensure that all items are invoiced and paid on time. Facility petty cash reconciliation maintenance and tracking.
• Manage office General and Administrative budget, ensure accurate and timely reporting.
• Provide general support to residents and visitors.

Skills

• Proven experience as an Office manager, Biller, Front office manager or administrative assistant (Experience in Nursing Home Billing/Business Office is preferred).
• Knowledge of office administrator responsibilities, systems, and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular), SharePoint and other software systems.
• Hands on experience with office machines (e.g., fax machines, scanners, and printers)
• Familiarity with email scheduling tools, like Outlook, Zoom and Teams.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements.
• High School degree: additional degree in Business Administration is a plus.
• Experience with Point Click Care and Inovalon (any Clearinghouse) is a plus.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person