Dining Room Manager

Description

Want to become a part of a working family? Harbour Ridge Yacht and Country Club might be your next career! HRYCC is a beautiful 885-acre private club community located in Palm City, FL. The club is proud of our wooded and naturally landscaped vistas and 111-acre Audubon-sanctioned preserve. A few of our amenities include two signature golf courses, the Lakeside lifestyle center with 9 Har-Tru tennis courts, 8 pickle ball courts, a pool, and much more! Could you be the next Dining Room Manager?

Job Summary: Provide satisfaction and exceed member expectations by delivering the highest standards of quality in all aspects of the Food & Beverage department. Assist in planning and implementing annual budgets, hires and trains all staff. Provide exceptional leadership with a positive attitude to assist in a smooth and efficient running of the F&B operations. Possess an ability to be flexible, to multi-task and to manage the daily activities with always keeping member satisfaction to the fullest. Performs all work in accordance with club essential functions and responsibilities as described below and in the spirit of the Club’s mission and vision.

Essential Duties and Responsibilities include the following, but are not limited to:

• Hands on manager that oversees the F&B service daily and interacts with the members and guests. Remaining highly visible during lunch and dinner Shifts
• Responsible for opening or closing the daily dining operations of the club as established on the MOD guidelines.
• Lead pre-service daily lineups. Daily supervision of the service staff
• Will be responsible for the continued development of building and sustaining a culture of excellence amongst the staff.
• Assist with recruiting and hiring of new and returning staff. Conducts orientations and training programs for food and beverage staff on various topics, including service techniques, knowledge of menu items and ingredients, outstanding customer service, sanitation, liquor and wine knowledge. Regularly test staff to evaluate their understanding of these expectations.
• Enters daily menus and daily specials into the POS System and Member Ap
• Consult daily with Food & Beverage Director, Executive Chef and other club administrators to assure the highest level of member satisfaction and address anticipated needs.
• Assist in daily supervision of all F&B staff including pre-meal and menu familiarization meetings, assignment of side work, table and station assignments. Always ensuring the staff is professional in appearance and performs within the employee manual, as well as adhering to safety and sanitation regulations.
• Address Member and Guest complaints and advises the other Managers and the General Manager about appropriate corrective actions taken.
• Monitors Member & Employee dress codes according to policies and procedures.
• Follow closing procedures including a thorough check-out of service staff, complete a daily Manager’s report for all F&B leadership team and for the GM. Maintain follow up reports for major events, as well as tracking cover counts and check averages for events and a la carte dining rooms.
• Monitors employee records to minimize overtime and keep labor costs within budget.
• Assures that all standard operating procedures for revenue and cost control are in place and consistently followed.

Job Requirements include the following, but are not limited to:

• Conduct the day-to-day operations of the department in a business-like, ethical and professional manner.
• Strive to exceed customer service expectations of members, attend to solicitation of their comments regarding food and beverage service and taking appropriate steps to ensure immediate follow up actions.
• Maintain good working relationship with club members, employees and outside vendors.
• Possess effective oral and written communication skills including the ability to clearly express thoughts to others and exchange information.
• Utilize a clear speaking voice in the English language.
• Dress appropriately for position; professional manner and well groomed.
• Establish and maintain a clean and professional workspace.
• Demonstrate record of good work attendance and reliability.
• Demonstrate flexibility in work habits and work schedule.
• Use time effectively; complete work in a timely manner.
• Comply with company policies and procedures as established in the Employee Handbook or as demonstrated as common practice.
• Seek to improve self in knowledge and skills.

Supervisory Responsibilities: This job has no supervisory responsibilities

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to sit, to reach with hands and arms, to stoop, kneel, crouch, or crawl and to climb or balance. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to and over 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Sensory requirements include the senses of sound, smell, touch and speech.

Benefits:

• Medical
• Dental
• Vision
• 401k with match
• FSA
• EAP
• Vacation & PTO
• Various additional voluntary benefits

Harbour Ridge Yacht And Country Club is a drugfree workplace. All candidates must be able to pass a background and drug screen. 

Harbour Ridge Yacht And Country Club is an equal opportunity employer. 

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Certificates/Licenses:

• Driver’s License
• Safe Serve training

Salary : $69,000