What are the responsibilities and job description for the ATTENDANT - VALET / BELL (PART TIME) position at Hard Rock Hotel & Casino Bristol?
Overview
The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.
Knowledge Of
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Display positive and professional attitude and presentation at all times when communicating with guest.
- Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
- Responsible for the staging of guest vehicle.
- Responsible for parking guest vehicle in the parking garage.
- Responsible for retrieval of vehicles in a timely manner.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.
Knowledge Of
- Excellent customer service skills.
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Remain calm in a hectic, fast-paced atmosphere.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
- Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
- Must be able to walk/run 90% of shift and stand 10% of shift.
- Must be tolerant of running, stooping, and bending for long periods of time.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
- Good driver’s record within the last 48 months and cannot have more than 3 points on record.
- Must provide a current driving record.
