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ROOMS INSPECTOR - PM SHIFT (FULL TIME)

Hard Rock Hotel & Casino Bristol
Bristol, VA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 2/15/2025
Overview

This position is responsible for inspecting the work of the Room Attendants to ensure Guest rooms are cleaned according to standards. #zipcorporate

Responsibilities

Essential Duties

(These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position)

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
  • Inspects guest rooms after Room Attendants have cleaned and prepared the room
  • Assist with the servicing of guest rooms using cleaning agents and equipment to ensure adherence to department policies
  • Maintains a clean, safe, hazard-free work environment within areas of responsibility
  • Promotes positive guest relations at all times
  • Other duties as assigned

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

  • High School diploma, GED, or equivalent required
  • Six (6) months of Hotel cleaning experience and knowledge of cleaning chemicals/equipment is required
  • Must be detail-oriented and possess high standards of cleanliness
  • Must have exceptional guest service skills
  • Must be able to communicate effectively in English with Guests and other team members
  • Bilingual skills are helpful
  • Must be able to work a varied work schedule to include nights, weekends, and holidays

Additional Requirements

  • Must have a friendly and outgoing personality.
  • Ability to work independently and willingness to learn.
  • Must be able to work at a rapid pace, while maintaining attention to detail.
  • Able to handle stress arising from management of operations and volume of work.
  • Must be twenty-one (21) years of age or older.

Skills

  • Must possess strong communication and listening skills.
  • Ability to work flexible schedules, including nights, weekends and holidays as required
  • Ability to be punctual and meet deadlines
  • Ability to function independently in a multi-task environment, as well as a part of a team
  • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

PHYSICAL DEMANDS

  • Ability to stand for extended periods of time.
  • Ability to walk distances.
  • Ability to tolerate exposure to heat, cold, and loud/noisy environment.

Additional Details

DISCLAIMER:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCK

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