RUNNER - STEAKHOUSE

Job Description

Job Description

Overview

The incumbent in this position is responsible for delivering food and guest supplies to guests in a pleasant, upbeat and efficient fashion.

Responsibilities

ESSENTIAL FUNCTIONS :

These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Participate in all elements of service including duties that are the primary responsibility of support positions, including but not limited to prebussing, clearing tables, resetting tables, pouring water, running beverages.
• Describes briefly each dish as it is served to the table, stating the name of the dish and 2 notable ingredients. Answers any additional questions that the guest may have.
• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.
• Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
• Anticipates, identifies, and provides for guest needs.
• Performs inventories and other duties as assigned.
• Receives clean china, silverware and glassware from dishwashers to polish and stock.
• Quickly delivers food from the kitchen to guests as instructed by management and chefs.
• Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.
• Prepare and serve nonalcoholic beverages including but not limited to soda, juice, tea, coffee and espresso beverages.
• Perform work regularly and predictably.
• Actively participate in trainings and educational experiences.
• Occasionally research product and provide information to educate the service team.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

Qualifications

EDUCATION AND / OR EXPERIENCE REQUIREMENTS :

This knowledge and these abilities are typically acquired through 2 years of food and beverage industry experience.

ADDITIONAL REQUIREMENTS : (Licenses, Certifications, Testing, etc) :

KNOWLEDGE OF :

ABILITY TO :