What are the responsibilities and job description for the BUSSER - BUFFET position at Hard Rock International (USA), Inc.?
Job Description
Job Description
Overview
The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies and paper products.
Responsibilities
ESSENTIAL FUNCTIONS :
1. Creates an atmosphere that induces guests to make Hard Rock Hotel and Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
2. Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.
3. Receives clean china, silverware and glassware from dishwashers and stocks properly.
4. Cleans and resets dirty tables to approved standards.
5. Carries full, sorted bus tubs to dishwashing area.
6. Assists wait staff with guest refills or requests, as needed.
7. Other duties as assigned.
Qualifications
EDUCATION AND / OR EXPERIENCE REQUIREMENTS :
This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience.
ADDITIONAL REQUIREMENTS : (Licenses, Certifications, Testing, etc) :
- Must obtain and maintain a valid drivers and all licenses / certifications per Federal, State, and Gaming / Lottery regulations
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty-one (18) years of age.
KNOWLEDGE OF :
ABILITY TO :