COORDINATOR - HUMAN RESOURCES (entry level)

The HR Coordinator provides general support to the Human Resources Department. Relieves the VP of Human Resources and the Human Resources Manager of administrative duties such as reception, employee events, job fairs, copying, and filing.  Owns internal communication activities.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to Team Members in order to provide superior guest service.
• Assist other members of the Human Resources Department with assigned projects and various events; (60% Employment, 20% Events/TM Communications, 10% Training, 10% Benefits,).
• Provide guidance and assistance to applicants, Team Members and leadership, as needed.
• Assists Human Resources with various functions within the applicant tracking system; i.e. screening/sourcing applicants, checking for completed New Hire Paperwork, validating new hires, etc.
• Responsible for executing the communication needs of all HR areas in a timely manner.  
• Assist in executing Team Member Events.
• Administers the Exit Interview and Stay Interview processes, analyzes data and generates reports to operators. 
• Owns the coordination of the Work Opportunity Tax Credit function. 
• Creates, runs and modifies HR reports as needed; generates periodic reports such as transfer, termination reports as required, daily, weekly, or monthly. 
• Maintain strict confidentiality of all data and information.
• Provide timely and courteous internal guest service to Team Members of all levels.
• Assist with other new hire related functions during peak hiring season.
• Attend and participate in meetings, completing follow-up as assigned.
• Attend seminars when needed.
• Other duties as assigned.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• Bachelor’s degree from a four-year college or university preferred.
• Experience with Microsoft Office software specifically in Word and Excel required. 
• Experience working in a high-volume traffic and fast paced environment preferred. 
• Excellent customer service skills required. 
• Excellent telephone etiquette is also required. 
• Must have excellent written and oral communication skills.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience in the Gaming industry strongly preferred.
• Prior experience in Tribal Gaming preferred.
• Must be at least twenty-one (21) years of age.
• Proficiency in Spanish or Punjabi language preferred.

KNOWLEDGE OF:

• Microsoft Office Suite, Adobe and other Human Resource software systems.
• Independently initiating, following up on, and completing assignments, as well as special projects.
• Strong understanding of the gaming industry and the Hard Rock brand.
• Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department.

ABILITY TO:

• Ability to communicate effectively with external contacts and all levels of team members
• Use all required office equipment in an effective and efficient manner.
• Work with various computer applications and programs.
• Review and comprehend all necessary documentation.
• Compose, type, route, and file correspondence, etc.
• Be flexible to work varying shifts and time schedules as needed.
• Perform effectively in a fast-paced environment.
• Interface professionally with business contacts and customers.