What are the responsibilities and job description for the DEALER - POKER position at Hard Rock International (USA), Inc.?
Overview : POSITION SUMMARY :
Under the direction of the Floor Supervisor, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for the delivery of Customer Service standards, while maintaining the integrity of the games.
Responsibilities :
ESSENTIAL FUNCTIONS :
These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Performs the functions of a Poker Dealer on an assigned shift.
- Responsible for dealing an assigned game in accordance with established policy and procedures.
- Creates an atmosphere for guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Provides game security and protects Company assets by facing games at all times and being able to recreate bets / situations when necessary.
- Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
- Able to verbalize all aspects of the game including answering questions in regard to other games and the property.
NON-ESSENTIAL JOB FUNCTIONS
Qualifications :
EDUCATION AND / OR EXPERIENCE REQUIREMENTS :
Related education and experience may be interchangeable on a year for year basis)
ADDITIONAL REQUIREMENTS : (Licenses, Certifications, Testing, etc.) :
Additional Details : KNOWLEDGE OF :
ABILITY TO :
