What are the responsibilities and job description for the EXPERIENCED DEALER - TABLE GAMES position at Hard Rock International (USA), Inc.?
Overview:
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Hard Rock Northern Indiana can feel more like play than work.
Benefits & Perks:
Responsibilities:
ESSENTIAL FUNCTIONS:
TABLE GAMES DEALER (Experienced)
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Hard Rock Northern Indiana can feel more like play than work.
Our Commitment to Service:
We don’t have customers, we have Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurance, 401K, Paid Time Off, Annual Bonus Opportunity & much more!
Responsibilities:
This position is responsible for dealing an assigned game in accordance with established policy and procedures. This position is also responsible for attending all mandatory training for games offered at the Hard Rock property.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Responsible for customer satisfaction and enjoyment on a particular assigned table game.
- Conducts assigned game with respect to Hard Rock Compliance and regulations and procedures Deal cards accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard.
- Follow department and company policies and standard operating procedures (SOPs) including those relating to Hard Rock’s business ethics and all regulatory requirements.
- Deliver an exceptional guest service experience that promotes guest satisfaction & enjoyment.
- Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
- Support the Hard Rock culture and Team philosophy within the department and throughout the property.
- High School diploma required.
- Certification as a dealer required.
- Must have two major games (ie. Blackjack, Craps, Roulette or Mini-baccarat).
- Previous dealer experience
- Must be able to stand in a stationary position 80% of assigned shift (60 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.
- Must be able to obtain and maintain an Indiana Gaming Commission license.
- Must have the ability to withstand noisy and smoke-filled environments.
- Must be tolerant to frequent moderate motion and occasional motion associated with lake weather conditions.
- Must be able to stand 90% of shift, walk 10% of shift.
Employment Process:
Hard Rock employment process requires candidates to obtain gaming licensure by successfully completing a background check, prior to beginning employment. The background check may include, but is not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen
Disclaimer:
This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).
