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SOUS CHEF - HARD ROCK CASINO ROCKFORD

Hard Rock International (USA), Inc.
Rockford, IL Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Overview

POSITION SUMMARY :

The incumbent in this position is responsible for overseeing food preparation on all shifts for food outlets to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Casino Rockford food service goals.

INDEEDROCKFORD

Responsibilities

ESSENTIAL FUNCTIONS :

These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives.
  • Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.
  • Maintains department objectives, standards, guidelines and budget to ensure proper management of department.
  • Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.
  • Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.
  • Assists in developing menu changes to ensure variety and food quality.
  • Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.
  • Assists Chef in other kitchen areas on a relief basis as necessary.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Other duties as assigned.

NON-ESSENTIAL FUNCTIONS :

  • Attend seminars when needed.
  • KNOWLEDGE OF :

  • Pertinent federal, state, and local laws, codes, and regulations.
  • Standard safety and sanitation practices for food and beverage service.
  • Food, food product, food preparation, etc.
  • Standard safety and sanitation practices for food and beverage service.
  • How to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood.
  • Complete understanding of kitchen operations.
  • Demonstrated organizational skills, budgeting experience and full understanding of financials.
  • ABILITY TO :

  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Communicate clearly and concisely, both orally and in writing.
  • Be flexible to work varying shifts and time schedules as needed.
  • Deliver programs which create a service level of excellence for internal and external guests.
  • Communicate effectively with all levels of team members and outside contacts.
  • Act professionally with a constantly changing internal and external environment.
  • Monitor and control cash flow and security of assets.
  • Link scheduling to customer flow.
  • Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.
  • Use all tools associated with the position including but not limited to knives, slicers and choppers.
  • Review and comprehend recipes and other necessary documentation.
  • Inspect quality of all food items.
  • Qualifications

    EDUCATION AND / OR EXPERIENCE REQUIREMENTS :

    Related education and experience may be interchangeable on a year for year basis)

    This knowledge and these abilities are typically acquired through a minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity.

    ADDITIONAL REQUIREMENTS : (Licenses, Certifications, Testing, etc) :

  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass background check.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.
  • Prior experience opening new properties / outlets strongly preferred.
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