What are the responsibilities and job description for the Restaurant Operations Manager position at Hardee's?
Job Description:
The General Manager will be accountable for the management and operations of the restaurant, ensuring that team members are focused on providing excellent customer service, and are performing their job duties to meet expectations in all areas of their job description.
The General Manager will report to the District Manager for the area and supervise Assistant Managers, Shift Leaders, and Team Members. The General Manager will operate the restaurant consistent with and supportive of the business plan set forth for their restaurant, while displaying the company values: People, Hospitality, and Integrity.
Key Responsibilities:
- Recruit and hire staff, as well as maintain a bench for future growth
- Ensure all marketing plans are executed, including proper installation of POP and menu board elements
- Ensure restaurant is staffed properly and Team Members are properly trained to do their jobs through effective use of training programs
- Provide leadership by creating excitement, enthusiasm, a positive mental attitude, and commitment to company objectives
- Insure that correct inventory levels and all equipment is maintained in excellent condition through the use of approved vendors
- Set an example by maintaining an excellent working knowledge and high level of proficiency in the performance of all phases of restaurant operations and technology
- Supervise in accordance with established performance and operating policies as set out in the operations standards manual
- Work with and motivate Assistant Managers, Shift Leaders, and Crew Members to perform up to their highest possible level of ability
- Review preliminary P/L's and forward all questions to your District Manager
- Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment for all
