What are the responsibilities and job description for the Shift Leader position at Hardee's?
Seeking friendly, guest oriented, motivated, professional, and driven individuals to join the leadership ranks within our growing restaurants!
The Shift Leader is responsible and accountable for performing specific tasks and duties, as assigned. The Shift Leader provides each guest with a positive customer service experience, prepares quality food products and keeps the restaurant clean, pleasant and safe for all customers and employee's .The Shift Leader Follows and enforces all company policies, procedures and guidelines.
Appropriate and Fair Business Practices :
- Follows and complies with all company policies and procedures regarding business and personal practices as well as ensures all policies and procedures are followed by crew and mangers.
- Follows and enforces all company safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and customers.
- Personal appearance- The Restaurant manager must maintain a complete, neat, and clean and wrinkle free uniform.
Requirements :
Essential Functions :
The essential functions of the crew person positions are denoted below in the following key area :
Total Customer Satisfaction
Consistently provides a quality product and customer service experience that delivers total customer satisfaction. Ensures the restaurant management team and crew provides Quality product and customer service as well.
